Entry Level Banking Service Technician, Atlanta, GA area

Company: Convergint
Location: Cincinnati
Posted on: May 16, 2022

Job Description:

At Convergint, our greatest strength is our people. Convergint was founded on a set of core values and beliefs that express our responsibility to our customers, our colleagues, and our communities. Our culture promotes fun and laughter on a daily basis, believes in balanced lives: family, business and community and creates a positive work environment. We seek entry level candidate willing to learn electro-mechanical, electronic security and bank equipment services. Must have good verbal, written, and interpersonal communication skills.Who You AreYou have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability, and delivering results. You want to join an organization with a positive culture that embraces inclusion and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional Service Specialist.Who We AreWith 20-years of proven growth and exceptional performance, our mission is to be our customer's best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.What you'll do with "Our Training and Your Experience"At Convergint, our greatest strength is our people. Convergint was founded on a set of core values and beliefs that express our responsibility to our customers, our colleagues, and our communities. Our culture promotes fun and laughter on a daily basis, believes in balanced lives: family, business, and community, and creates a positive work environment.Responsibilities include:Acts as "our customer's best service provider" at all times, prioritizing and completing all service calls and preventive maintenance daily.Uses solid troubleshooting skills to isolate and fix problems in malfunctioning equipment or software.Communicating service schedules and outcomes with customers in a timely manner.Completes accurate and detailed service reports for customer and Convergint in a timely manner to allow for accurate invoicing and job cost tracking.Escalating issues and reassigning service calls as needed.Maintains a high-level of industry knowledge through training and certifications.What You'll NeedExceptional customer focus and ability to work under pressure; ability to maintain awareness of and seek to meet the needs and wants of the customer without being prompted.Solid mechanical and electrical aptitude.Good verbal, written and interpersonal communication skillsBasic organizational skills and the ability to handle multiple service needs simultaneouslyProficient computer skills including familiarity with MS Office applications (Outlook, Word, Excel)Must be a self-starter and work well with direct supervision.Ability to travel locally with occasional overnight travelValid driver's licenseCompany Benefits and PerksConvergint fosters a supportive, accessible, and inclusive environment in which individuals of different backgrounds and identities are able to realize their maximum potential within the company.We offer a variety of programs and exceptional benefits to all our colleagues:Company Holidays and Paid Time OffFun & Laughter Day OffMedical, Dental & Vision PlanLife insurance & Disability PlanWellness Program401K Matching PlanColleague Assistance ProgramTuition reimbursementCompetitive salary and compensation planCorporate Social Responsibility DayAnd much more...Requirements:Education: High School Diploma or equivalent.Valid driver's license required. Local travel and some out of town travel to job sites and minimal overnight travel is required.Preferred Experience: (but not required):CCTV experience: March Networks / Verint.Intrusion and Access Control experience: DMP / Bosch / PACOM / Lenel.Banking equipment including pneumatic drive-ups, VATS, ATMs, vaults, safety deposit boxes, etc.Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Keywords: Convergint, Cincinnati , Entry Level Banking Service Technician, Atlanta, GA area, Accounting, Auditing , Cincinnati, Ohio