Branch Collections Specialist

Company: OneMain Financial
Location: Cincinnati
Posted on: August 7, 2022

Job Description:

PUT YOUR CAREER IN MOTION AS A BRANCH COLLECTIONS SPECIALIST -At OneMain, the Branch Collections Specialist contacts customers to help them succeed in resolving their financial obligations by arranging for repayment or settlement of account balances. - Branch Collections Specialists focus on our existing customers who have long-term relationships with OneMain. - - -A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career with access to a variety of robust training programs and opportunities to advance toward leadership roles such as Branch Manager and District Manager. Other team member benefits include competitive pay, variable incentives tied to business performance, medical, dental, vision, 401(k), paid time off, paid volunteer time, tuition reimbursement and more. -IN THE ROLE -

• Responsible for high volume collections (via phone) activities to achieve delinquency goals for an assigned branch -
  • Work with customers in a consultative manner, negotiating (including renewing the loan) to resolve account matters -
  • Commitment to excellent customer service with the ability to prioritize and manage multiple responsibilities - -
  • Ability to overcome objections and utilize strong negotiation skills to resolve customer delinquencies -REQUIREMENTS -
    • HS Diploma/GED -PREFERRED REQUIREMENTS -
      • Collections or Customer Service experience -
      • Bilingual (language requirement per need) -WHO WE ARE -OneMain Financial is the country's largest lending-exclusive financial company, a trusted name in lending for over 100 years. Since 2005 alone, we have looked beyond customers credit scores to lend more than $152 billion to 16.2 million people looking for simple, affordable loans. - -With branches across 44 states, we're proud partners of the families and communities we serve. They turn to us to help meet important financial needs, including debt consolidation, medical expenses, household bills and auto purchases. It's all about doing the right thing - a mission that hasn't changed for more than 100 years. -KEY WORD TAGS -Collections, Delinquency, Sales, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Finance, Full-time, Career, Benefits, Customer Experience, Financial Representative, Credit -#LI-CS1

Keywords: OneMain Financial, Cincinnati , Branch Collections Specialist, Accounting, Auditing , Cincinnati, Ohio