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Implementation Coordinator - Banking Operations

Company: American Cybersystems
Location: Cincinnati
Posted on: September 25, 2022

Job Description:

Job Title: Implementation Coordinator IDuration: 06 Months Contract Location: Cincinnati, Ohio, 45227 Area. Job Description:Handlesnon-complex client implementation requests, providing outstanding customer service with close supervision. Is knowledgeable in various Commercial products.Ensures proper implementation of Treasury Management Products. Services relationships according to Bank policy and procedures.Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined.Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience.While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.Responsibilities:Takes ownership and facilitates Treasury Management maintenance requests between Financial Centers, CSC, TMO, TM Implementations, and clients.Coordinates communication with Treasury Management Officer, Relationship Manager, Operations and clients during implementation period.Proactive direct client contact to ensure proper implementation and communication channels.Review all requests for potential fraudulent activity prior to implementing and reporting any suspicious fraudulent requests according to Bancorp standards.Ensures all appropriate documentation is received and maintained per request type.Reviews implementation documentation for accuracy before submitting to Implementations.Prepares and submit Implementation Request Forms for 20+ Treasury Management products and services requiring a wide scope of commercial knowledge.Coordinates client trainings with our CSC Trainers, Retail Sales partners and clients if needed.Partners with multiple support teams within Operations, Product, and IT to resolve escalated customer issues.Handles routine maintenance requests requiring minimal deviation from standard procedure.Education/Skills:Requires high school diplomaOne (1) year of commercial banking or related work experience.Ability to professionally communicate both in verbal and written form.Ability to handle and prioritize multiple tasks.Strong organizational and time management skills.Basic proficiency in PC software: Excel, Word, Outlook, etc. If it creates an interest for you, please email me the latest copy of your resume. Thank You!MAYANK--- KUMARTeam RecruitmentA: 2400 Meadowbrook Parkway, Duluth, GA 30096P: (+1) 770-255-7926Email:

Keywords: American Cybersystems, Cincinnati , Implementation Coordinator - Banking Operations, Accounting, Auditing , Cincinnati, Ohio

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