Accounting - Corporate Billing Representative
Company: Cincinnati Insurance Company, Inc.
Location: Petersburg
Posted on: May 28, 2023
Job Description:
Description: Make a difference with a career in insurance At The
Cincinnati Insurance Companies, we put people first and apply the
Golden Rule to our daily operations. To put this into action, we're
looking for extraordinary people to join our talented team. Our
service-oriented, ethical, knowledgeable, caring associates are the
heart of our vision to be the best company serving independent
agents. We help protect families and businesses as they work to
prevent or recover from a loss. Share your talents to help us reach
for continued success as we bring value to the communities we serve
and demonstrate that Actions Speak Louder in Person . If you're
ready to build productive relationships, collaborate within a
diverse team, embrace challenges and develop your skills, then
Cincinnati may be the place for you. We offer career opportunities
where you can contribute and grow. Start your journey with us The
Cincinnati Insurance Companies' Corporate Billing department is
seeking billing representatives to assist our policyholders,
agencies, and associates with questions related to commercial
lines, excess and surplus, surety bond and management liability
direct bill policies. Many departments at our headquarters in
Fairfield, Ohio, offer hybrid work options, empowering associates
to work from home several days a week. Depending on your role and
responsibilities, hybrid options may be available for those working
at headquarters.-- The pay range for this position is $17.00 -
$18.50 hourly. The starting hourly pay may convert to an increased
salary once you meet conditions including training, performance,
and time in your role. The pay determination is based on the
applicant's education, experience, location, knowledge, skills, and
abilities. Eligible associates may also receive an annual cash
bonus and stock incentives based on company and individual
performance. Be ready to:
- answer and return phone calls from agencies, policyholders, and
Cincinnati associates in a timely and courteous manner
- document all accounts with respect to phone conversations,
emails and other correspondence or actions taken on an account
- monitor and respond to e-mails and voice mails received in the
various corporate billing mailboxes in a timely and professional
manner
- process daily billing tasks
- review of accounts requesting reinstatement and forwarding
information to underwriting, accounting and Policyholder
Services
- review of payments received in billing, documenting accounts
and forwarding the payments received to accounting
- review of billing fees including installment fees, late fees,
reinstatement fees, and NSF fees
- review daily billing reports
- research account under/over payments, stop payments, pending
cancellations and billing suspensions
- assist with account bill set up and online enrollment
Qualification: Be equipped with:
- a passion for success through positive words, actions and
behaviors
- the ability to work with difficult or upset customers in a
courteous and professional manner
- self-starter who assumes additional tasks and responsibilities
without being asked
- the ability to work independently
- clear, concise and accurate written and verbal
communication
- willingness to work overtime as needed
- Qualified candidates are available to work 40 hours a week:
- multiple shift options with all shifts ending at 6pm You've
earned:
- High School Diploma/GED Enhance your talents Providing
outstanding service and developing strong relationships with our
independent agents are hallmarks of our company. Whether you have
experience from another carrier or you're new to the insurance
industry, we promote a lifelong learning approach. Cincinnati
provides you with the tools and training to be successful and to
become a trusted, respected insurance professional - all while
enjoying a meaningful career. Enjoy benefits and amenities Your
commitment to providing strong service, sharing best practices and
creating solutions that impact lives is appreciated. To increase
the well-being and satisfaction of our associates, we offer a
variety of benefits and amenities. Learn more about our benefits
and amenities packages. Many departments at our Headquarters in
Fairfield, Ohio, offer hybrid work options, empowering associates
to work from home several days a week. Depending on your role and
responsibilities, hybrid options may be available. Embrace a
diverse team As a relationship-based organization, we welcome and
value a diverse workforce. We provide equal employment opportunity
to all qualified persons without regard to race; creed; color; sex,
including sexual orientation, gender identity and transgender
status; religion; national origin; age; disability; military
service; veteran status; pregnancy; AIDS/HIV or genetic informati
on; or any other basis prohibited by law. Learn More
Keywords: Cincinnati Insurance Company, Inc., Cincinnati , Accounting - Corporate Billing Representative, Accounting, Auditing , Petersburg, Ohio
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