Financial Center Manager - Forestville
Company: Disability Solutions
Location: Cincinnati
Posted on: September 18, 2024
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Job Description:
Job Description:At Bank of America, we are guided by a common
purpose to help make financial lives better through the power of
every connection. Responsible Growth is how we run our company and
how we deliver for our clients, teammates, communities and
shareholders every day. One of the keys to driving Responsible
Growth is being a great place to work for our teammates around the
world. We're devoted to being a diverse and inclusive workplace for
everyone. We hire individuals with a broad range of backgrounds and
experiences and invest heavily in our teammates and their families
by offering competitive benefits to support their physical,
emotional, and financial well-being. Bank of America believes both
in the importance of working together and offering flexibility to
our employees. We use a multi-faceted approach for flexibility,
depending on the various roles in our organization. Working at Bank
of America will give you a great career with opportunities to
learn, grow and make an impact, along with the power to make a
difference. Join us!Job Description:This job is responsible for
managing a financial center and it's employees on a day-today
basis. Key responsibilities include operating as a business owner
and fostering a team environment, instilling an effective
client-centric and risk culture in the center, and helping clients
achieve the financial goals. Job expectations include ensuring
operational excellence and cohesive
effectiveness.Responsibilities:--- Develops talent, including
proactive sourcing of candidates --- Manages client traffic,
engaging and appropriately routing clients, and fostering client
retention--- Manages business results through formalized management
routines and coaching --- Creates a world class client experience
environment--- Manages market-level initiative prescribed by market
leaders--- Drives operational excellence by engaging employees on
business strategy--- Manages organizational priorities and
effective executionManagerial Responsibilities:This position may
also have responsibilities for managing associates. At Bank of
America, all managers at this level demonstrate the following
responsibilities, in addition to those specific to the role, listed
above.--- Breaks down barriers to create a more inclusive
environment that supports company D&I goals--- Challenges
end-to-end process efficiency and effectiveness, champion data
driven decision-making and removes obstacles to optimize
operations--- Contributes to enterprise strategy and influence
messaging to connect team contributions to business purpose,
results, and success--- Inspects and challenges risk controls,
governance and culture to ensure the timely identification,
escalation, debate and remediation of risk across the
organization--- Coaches to sustain and elevates organizational
performance while differentiating to ensure pay for performance---
Efficiently allocates and manages resources across the organization
to drive short and long term profitability--- Inspects and manages
the health of the bench to ensure succession for the organization,
while supporting enterprise talent needs--- Mobilizes
organizational resources to deliver the full range of the bank's
capabilities to meet client needs and to gain competitive
advantage4Required Qualifications: --- 1+ years leadership
experience demonstrated through one or a combination of the
following: coaching, training, or motivating a diverse work team
--- Is an enthusiastic, highly motivated self-starter with a strong
work ethic and intense focus on results, acting in the best
interest of the client.--- Collaborates effectively to get things
done, building and nurturing strong relationships.--- Displays
passion, commitment and drive to deliver an experience that
improves our clients' financial lives.--- Is confident in
identifying solutions for clients based on their needs and can
resolve problems independently or bring in others as needed.---
Communicates effectively and confidently, and is comfortable
engaging all clients.--- Has the ability to learn and adapt to new
information and technology platforms.--- Applies strong critical
thinking and problem-solving skills to meet clients' needs.--- Will
follow established processes and guidelines in daily activities to
do what is right for clients and the bank, adhering to all
applicable laws and regulations.--- Efficiently manages your time
and capacity.--- Can manage complexity, prioritize tasks, delegate
and execute in a fast-paced environment.--- Can interpret
performance results, find opportunities to drive success and hold
others accountable to results.--- Can be flexible to work weekends
and/or extended hours as needed.Desired Qualifications:--- 1+ years
management experience including hiring, coaching, and developing
direct reports--- Experience in financial services and knowledge of
financial services industry, products and solutions.--- Experience
working in an environment with individual and team goals where
goals were routinely met or exceeded.--- Bilingual
skills.Skills:--- Customer Service Management--- Performance
Management--- Coaching--- Customer and Client Focus--- Talent
Development--- Risk Management--- Sales Performance Management---
Business Operations Management--- Recruiting--- Result
Orientation--- Referral Management--- Leadership Development---
Inclusive Leadership--- Prioritization--- Problem SolvingMinimum
Education Requirement:--- High School Diploma / GED / Secondary
School or equivalent Shift:1st shift (United States of
America)Hours Per Week: 40
Keywords: Disability Solutions, Cincinnati , Financial Center Manager - Forestville, Accounting, Auditing , Cincinnati, Ohio
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