CincinnatiOHRecruiter Since 2001
the smart solution for Cincinnati jobs

Collections Representative

Location: Cincinnati
Posted on: January 14, 2021

Job Description:

Adecco is currently assisting a national lender in their search to fill multiple Customer Service Representative - Late Stage Mortgage Collections jobs in Cincinnati, OH. This is a long-term temporary position with possibility for hire. You will interact with customers via telephone regarding past due accounts, resolving customer inquiries and ensuring customer satisfaction for repeat business. Previous experience and knowledge of the principles & processes of late stage mortgage collections in a call center environment is required. If you meet the qualifications listed below please Apply Now!

Responsibilities for this Collections Representative job include:

Under minimal supervision, performs collection calls to delinquent customers to obtain payment commitments in accordance with departmental, investor, and legal guidelines. Reviews, negotiates, and recommends actions for proposed foreclosure or repossession alternatives. Monitors delinquencies, foreclosures, and bankruptcies to ensure compliance with guidelines. Identifies, evaluates, and resolves reasons for delinquency. Conducts research, evaluates data from multiple sources, and makes strategic actionable decisions. Utilizing multiple computer applications, accurately records all collection efforts and information gathered from customers and other sources. Reviews daily reports to identify job performance and tasks and ensures completion of all projects and tasks assigned. Requires high school diploma or equivalent with 4 to 5 years? experience in customer service or collections. Requires detailed knowledge of collection processes and procedures. Requires the ability to communicate effectively in both oral and written form and the ability to effectively negotiate. Requires attention to detail and the ability to perform advanced computer and data entry skills and mathematical and analytical skills.


Must have at least a High School diploma or GED

Minimum of 2 years of Mortgage (late stage) Collections experience

Ability to work in a fast-paced call center environment

Experience using account management software and an automated Dialer system

Available to work 2 late nights (weekly) and 2 Saturday?s (monthly) when scheduled

Opportunities for overtime, some will be mandatory

Great communication, negotiation, and listening skills

Minimum typing speed of 35 wpm with the ability to talk and type.

Project a positive image over the phone while utilizing negotiation skills to balance the needs of the customer and the business

Exemplify good work ethic in regards to punctuality, attendance, and compliance

Adecco provides one of the most comprehensive benefits package in the industry to contract workers. Benefits are available to you as a contractor after one week of employment.

Click on Apply Now to be considered for this Collections position in Cincinnati, OH or any related opportunities with Adecco.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Keywords: , Cincinnati , Collections Representative, Administration, Clerical , Cincinnati, Ohio

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Other Administration, Clerical Jobs

Great room to Rent inside of a Chiropractic office
Description: Very nice space inside of my office for rent. It is in The Medical Arts Building, in The Highlands/Germantown
Company: Wellness Unlimited LLC
Location: Shepherdsville
Posted on: 01/17/2021

Description: What you'll do... Joining H R Block as a seasonalReceptionist means you'll relentlessly focus on how to wow clients now, and in the future. You'll need the ability to work a flexible schedule in multiple, (more...)
Company: H&R Block
Location: Shelbyville
Posted on: 01/16/2021

HR Administrative Assistant - EXP
Description: Job Specific Requirements Duties/Responsibilities:--- Responsible for the FMLA Leave Administration process from initial notice of the need for leave through the return to work process. This includes (more...)
Company: Russell Tobin & Associates
Location: Indianapolis
Posted on: 01/17/2021

Seeking Health Care Associates to Start a HOME OFFICE POSITION!!
Description: Leading Health Care and Dental Benefits Discount Company is seeking Health Representatives that
Company: Living Healthy
Location: Florence
Posted on: 01/17/2021

Information Receptionist
Description: Videos Videos Duties Help Duties Summary This position is located within the Office of Veteran Experience and Employee Engagement OVEEE and filled at the Richard L. Roudebush Indianapolis VA Medical (more...)
Company: Department of Veterans Affairs
Location: Indianapolis
Posted on: 01/16/2021

Compliance Admin
Description: Our Retail Client is looking for Compliance Admin to join their team. This is an remote role for 6 months
Company: Russell Tobin & Associates
Location: Mason
Posted on: 01/17/2021

On-Site Admin
Description: Staffmark is looking for a long-term admin person who is willing to grow within the company to help on the day to day operations of the On-Site's. What we are looking for: Proficient computer skills, (more...)
Company: Staffmark
Location: Hebron
Posted on: 01/17/2021

Making Money From Your Home Office
Description: Nationwide Health and Dental Discount Company looking to add motivated individuals
Company: Living Healthy
Location: New Bremen
Posted on: 01/17/2021

Office Cleaning/Floor Technicians
Description: FDS is now hiring Office Cleaning/Floor Technicians in the St. Matthews, Middletown or Shepherdsville areas. These are part-time evening positions. Easy Hours in upscale business offices. Perfect for (more...)
Company: FDS Janitorial
Location: Louisville
Posted on: 01/17/2021

Description: The Company Edwards/Mooney Moses is part of the Installed Building Products IBP family of companies. Integrity, knowledge and excellent service These arent just wordsthey represent how Edwards/Mooney (more...)
Company: Installed Building Products
Location: Springfield
Posted on: 01/17/2021

Log In or Create An Account

Get the latest Ohio jobs by following @recnetOH on Twitter!

Cincinnati RSS job feeds