Customer Service Representative
Location: Cincinnati
Posted on: January 14, 2021
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Job Description:
Adecco is currently looking for experienced Customer Service
Representatives in the Cincinnati area. A local leading financial
organization is looking to add to their growing team. Customer
Service Representatives interact with customers to provide
information in response to inquiries about products and services
and to handle and resolve complaints. If you meet the
qualifications listed below, Apply Now!
Responsibilities for Customer Service Representative include but
are not limited to the following:
-Confer with customers by telephone by email to provide information
about products or services in the banking industry
-Confirm customer information while maintaining confidentiality
-Keep records of customer interactions or transactions, recording
details of inquiries, complaints, or comments, as well as actions
taken.
-Determine charges for services requested
-Refer unresolved customer grievances to designated departments for
further investigation.
-Resolve customers' service complaints
-Obtain and examine all relevant information to assess validity of
complaints and to determine possible causes with in the banking
industry
Candidates must meet the following requirements for
consideration:
-3-5 years of Customer Service Experience
-1-2 years of Banking Customer Service a plus
-Advanced Verbal and Written Communication Skills
Pay for this position is $12.00/hr plus overtime as needed.
Applicants must be available to work various shift times and
weekends.
Adecco provides one of the most comprehensive benefits package in
the industry to contract workers.
Click on Apply Now to be considered for this position or any other
customer service related opportunities with Adecco.
Click on Apply Now to be considered for this position or any other
customer service related opportunities with Adecco.
Keywords: , Cincinnati , Customer Service Representative, Administration, Clerical , Cincinnati, Ohio
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