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Client Care Coordinator - Administrative Professional

Company: The Lowry Team
Location: Florence
Posted on: February 25, 2021

Job Description:

The Lowry Team

We are seeking a dedicated, experienced administrative professional to fill a position supporting our growing & expanding real estate team.

This position offers varied responsibilities daily and a fast-paced environment. Candidates for this position are friendly, energetic, self-motivated, and extremely detail-oriented, with excellent organizational and interpersonal skills.

This position is a "work from home" position!

This critical position requires someone who can be interrupted frequently, maintain an exceptional attitude, joyfully serve others, and shares our belief that our clients come first.

We are seeking someone who is ready to learn, grow and maximize their potential!

Responsibilities:
--- Manage all systems for clients in the listing and pending transactional administrative contract-to-close process and database management
--- Act as a liaison between clients and agents and provide excellent agent support/client customer service
--- Participate in company meetings and training sessions
--- Manage the contract to close the process
--- Work with the lenders, title companies, warranty companies, etc as a liaison on any necessary information/documentation to get to a successful closing
--- Manage checklists, action plans, systems, and procedures as per the team's processes
--- Data entry

Qualifications:
--- The candidate must either have a real estate license or be willing to obtain one
--- Must have excellent communication skills, the ability to multi-task, and exceptional phone manner
--- High energy; motivated
--- Takes initiative
--- Is tech-savvy; proficient at using a computer, email, word processing,
--- spreadsheets, databases, scanning, etc
--- Have excellent attention to detail and high-level accuracy with documents
--- Concerned with doing things the right way the first time
--- Flexible in daily routine; ability to prioritize and manage shifting responsibilities & act quickly
--- Be learning-based and solution-oriented
--- Ability to provide outstanding, friendly customer service

About Company:
Led by industry veteran and top producing real estate agent Eric Lowry, The Lowry Team - eXp Realty has built a reputation for honest, professional real estate service. We are committed to providing personal service combined with cutting edge technology to assist you every step of the way in your move.

Keywords: The Lowry Team, Cincinnati , Client Care Coordinator - Administrative Professional, Administration, Clerical , Florence, Ohio

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