Sales Engineer

Company: Ascendum Solutions
Location: Cincinnati
Posted on: March 27, 2020

Job Description:

About Ascendum Digital Ascendum is a global technology firm dedicated to delivering pioneering ideas and solutions that incrementally enrich our clients' business operations and customer experiences. Our Fortune 500 clients come to us for new ideas and boundary-pushing solutions. Our talented and diverse teams approach each challenge with curiosity and passion. From conversational AI to intuitive interfaces to custom software technologies, Ascendum's talented global team act as a collaborative innovation catalyst, continually improving and evolving our clients' digital transformation strategies. -- Position Summary Ascendum is seeking a qualified Sales Engineer to develop, implement and manage the sales proposal, statement-of-work (SOW) and request for proposal (RFP) processes to ensure all client-facing tenders are developed and completed accurately, on-time and on-brand. The Sales Engineer will act as a liaison between the Ascendum sales, leadership, product management, innovation and marketing departments to prepare all client-facing proposals and RFPs. This is a newly-created position at Ascendum. -- Key Responsibilities: Work with the sales, product management, innovation and marketing teams to develop the tools and processes needed for effective and timely proposal administration. Oversee the development of outstanding proposals that will enthrall current and potential customers. Support the sales team by participating in key meetings to identify customer needs and goals. Identify current and future customer service requirements by establishing personal rapport with potential and actual customers and others in a position to understand service requirements. Provides product, service, technical and engineering information by answering questions and requests. Prepares cost estimates by studying all related customer documents, consulting with Ascendum leadership, product managers, engineers and other professional personnel. Submits change orders by conferring with technical support staff and costing development changes. Help to develop customer's implementation teams by providing technical information and training. Contributes to the overall team effort by accomplishing related results as needed. -- Qualifications and Skills Process-oriented problem solver Ability to engage and organize multiple teams of diverse professionals Ability to understand custom software, product and engineering requirements Exceptional written and verbal communication skills Understanding the voice of the customer (VOC) and requirements analysis Selling to customer needs and innovative thinking -- Education/Experience BA/BS University Degree 3-5 years of experience creating customer proposals and/or technology sales presentations Experience analyzing and submitting responses to complex RFPs Experience working on agile software development projects -- Technical Experience Proficient in MS Office products (Excel, Word, Outlook, PowerPoint) Experience working with agile project management tools (e.g. Jira, Slack) General understanding of the software development industry. -- Ascendum is an equal-opportunity employer and offers a competitive salary commensurate on experience and skill set, as well as a comprehensive benefit package including medical, dental, life insurance, short-term/long-term disability and 401k with a generous match. We offer a casual and flexible working environment conducive to innovation and creativity. Ascendum believes in giving back to our community and participates in many voluntary charitable activities throughout the year. More information is available at www.Ascendum.com.

Keywords: Ascendum Solutions, Cincinnati , Sales Engineer, Engineering , Cincinnati, Ohio