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Service Desk Engineer

Company: Net2Source inc
Location: Cincinnati
Posted on: November 21, 2020

Job Description:

Net2Source is a Global Workforce Solutions Company headquartered at NJ, USA with its branch offices in Asia Pacific Region.We are one of the fastest growing IT Consulting company across the USA and we are hiring "Service Desk Engineer" for one of our clients. We offer a wide gamut of consulting solutions customized to our 450+ clients ranging from Fortune 500/1000 to Start-ups across various verticals like Technology, Financial Services, Healthcare, Life Sciences, Oil & Gas, Energy, Retail, Telecom, Utilities, Technology, Manufacturing, the Internet, and Engineering. Company: One of Our Clients Position: Service Desk Engineer Location: Cincinnati- OH (Only Local candidates) Duration: Contract JOB DESCRIPTION: Functional Title: Service Desk Engineer Must Skills: Windows and Linux Plus skills: Programming Industry experience: 5 yeas Detailed Job responsibilities Candidate should be able perform the following activities: Identifies system problems. Performs necessary system repairs. Determines the efficient utilization of resources. Escalates problems and issues to a higher level of support. This includes service that exceeds response time, repair time, lack of parts, or any other issue that could impact customer satisfaction. Interfaces with other technicians, operations, and customers and makes decisions on operating procedures, analytical approaches, and configuration options. Maintains appropriate documentation and procedures. Processes timely and accurate information to ensure compliance with warranty requirements of vendors. Provides solutions using specific product knowledge, system utilities, and operating environment. Follows established process and procedures to plan, install, test, and implement computer system hardware or software technologies. Install, configure, upgrade, troubleshoot, diagnose, and resolve problems with special application software and its integration with the standard Windows operating system and Office products. Assist with asset management: surplus, transfer, and upgrade of computers to maximize capacity and capability within the department Data transfer required as a result of a hardware upgrade or software migration. Education and training for special applications, new operating systems, shrink- wrap Microsoft Office products. Conference Room support VPN Support Network Support Fair knowledge in Programming n requirements, roadmaps, and guidance. Partners with Enterprise Architectu to ensure information requirements are utilized in solution design and deployment processes. Performs periodic reviews of deployed solutions to ensu compliance to Security Reference Architectures and takes appropriate measures to correct deficiencies. About Net2Source, Inc. Net2Source is a total talent management solutions company with its presence in 50+ countries.Our creative solution service offerings aim at becoming your one stop destination for hiring talent needs globally. Want to read more about Net2Source? Visit us at Equal Employment Opportunity Commission The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. Net2Source Inc. is one of the fastest growing Global Workforce Solutions company with a growth of 100% YoY for last consecutive 3 years with over 4100+ employees globally and 30+ locations in US and operations in 50+ countries. With an experience of over a decade we offer unmatched workforce solutions to our clients by developing an in-depth understanding of their business needs. We specialize in Contingent hiring, Direct Hires, Statement of Work, Payroll Management, IC Compliance, VMS, RPO and Managed IT Services. Fast Facts about Net2Source: Founded in 2007 100% Minority Owned, Debt Free, Private 4100+ consultants globally 2550 consultants placed in the US 750+ team of in-house staffing team 30+ sales offices in the US, and 50+ Offices globally Operations in 20 countries (US, Canada, Mexico, APAC, UK, UA Europe, , Europe, Latin America, Japan, Australia) Awards and Accolades: 1. 2020 Fast 100 Asian American Businesses by the US Pan Asian American Chamber of Commerce Education Foundation (USPAACC 2019) 2. 2019 & 2018 Ranked 21stFastest Growing Staffing Company in USA by Staffi industry Analysts 3. 2019 & 2018 Fastest 50 by NJ Biz (Ranked (9th and 27th ). 4. 2019 Top 100 Fastest companies to grow in Dallas by Dallas Business Journal. 5. INC 5000 Fastest growing for 8 consecutive years in a row. 6. America's Most Honored Businesses (Top 10%) 7. 2019 Dallas Top 100 by Dallas Business Journal 8. 2019 Proven Supplier of the Year by Workforce Logiq 9. 2019 Spirit of Alliance Award by Agile1 10.2018 Best of the Best Platinum Award by Agile1 11.12018 TechServe Alliance Excellence Awards Winner 12.2017 Best of the Best Gold Award by Agile1(Act1 Group) Regards, Zuber Khan Sr. Technical Recruiter Net2Source Inc. Global HQ Address 7250 Dallas Pkwy, Suite 825 Plano, Texas 75024 Office: Fax: Email: Web: Twitter Show moreShow less

Keywords: Net2Source inc, Cincinnati , Service Desk Engineer, Engineering , Cincinnati, Ohio

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