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Customer Success Engineer (Remote, United States)

Company: Synopsys
Location: Cincinnati
Posted on: August 7, 2022

Job Description:

Customer Success Engineer (Remote, United States)


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Job Description and Requirements

Job Location: United States or Canada (Remote or hybrid options available depending on your location)

About the Synopsys Software Integrity Group

Synopsys, Software Integrity Group, is named a leader 6 years in a row (2022) in the Gartner Magic Quadrant for Application Security Testing (AST), in recognition of our vision and ability to execute. Security and risk management leaders will need to meet tighter deadlines and test more-complex applications by integrating and automating AST in the software life cycle eliminating risk before it puts them at risk. Every business runs on software, and defects in software create risk. We've curated the most powerful products and services to create one comprehensive platform that enables our customers to detect and remediate defects across their entire SDLC.

To find out more about Synopsys SIG, check out

The Team

Synopsys Software Integrity Group (SIG) Client Services team enables our customers' realization of their AppSec vision, accelerates time to value, and delivers exemplary product onboarding and adoption-focused services. Our services engagements ensure that our customers (from Startup's looking to change the world to some of the most complex global organizations) get the most value from their Synopsys tools to build secure, high-quality software faster.

A Day in Your Life (responsibilities)

In this role, you'll be responsible for planning and successfully implementing Synopsys Software Integrity solutions to help the world's leading technology companies meet their software security, quality, and compliance goals.

  • Solution design: Engage with customers to understand their business needs and solve critical quality, security, and compliance problems.
  • Delivery: Work with the customer from Project initiation to completion with end-to-end ownership of the results.
  • Custom integrations: Develop custom solutions to integrate our tools into SDLC and DevOps workflows.
  • Professional consulting: Be a trusted advisor to our customers, providing solution expertise in the domain of software testing and security.
  • Sales visibility: Work with our account teams throughout delivery to ensure the account team has a view of the success of the engagement.
  • Account growth: Immerse yourself in existing customers' businesses to help them identify new opportunities for product adoption.
  • Secure Development: Educate customers on Secure Development processes. Identify opportunities for improvement and help them get the most out of their operations.Requirements:
    • Software development experience with C/C++, Java, C#, or another prevalent programming language.
    • Exceptional scripting ability in common scripting languages (Perl, Python, Powershell, Bash).
    • Experience with Continuous Integration and DevOps tools.
    • A passion for delivering ground-breaking solutions for top-tier technology companies.
    • Rock-solid deductive skills, conceptual ability, and creativity.
    • The talent to work with, connect to, and influence customers to transform processes to use new technologies.
    • The ability to travel up to 25% of the time as the job requires.
    • Must be eligible to work in US or Canada and not require current or future sponsorship.Nice to have:
      • A track record of delivering professional services and technical account management for complex security products.
      • An understanding of application security and vulnerabilities.
      • Security certification such as CEH, CISSP, or CSSLP.
      • Proven ability to deploy both SaaS and On-prem solutions
      • Experience with security testing and network protocols.Education:
        • Bachelor's Degree in Computer Science, engineering, or another scientific degree (Master's Degree or equivalent Experience preferred).For more information, go to .

          Inclusion and Diversity are important to us. Synopsys considers all applicants for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, military veteran status, or disability.


          Job Category



          United States

          Job Subcategory

          Applications Engineering

          Hire Type


Keywords: Synopsys, Cincinnati , Customer Success Engineer (Remote, United States), Engineering , Cincinnati, Ohio

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