Sr Enterprise Application Engineer
Company: General Electric Company
Location: Cincinnati
Posted on: May 28, 2023
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Job Description:
Job Description Summary
As the Sr. Enterprise Application Engineer, you will provide IT
Sustainment & Support of GE Aerospace's Enterprise PLM (Windchill)
Platform and support deployments and upgrades. You will join a
dynamic team that strives to effectively enhance GE's enterprise
development & production environments. You will partner with
stakeholders, Digital and Engineering teams to assess their
business needs and recommend IT solutions. You will provide on-call
support and review technical designs to ensure compliance with
organizational standards. You will be responsible for training and
mentoring less experienced resources.
Job Description
In this role, you will:
Architect and design sound/supportable technical solutions to
complex business requirements.
Evaluate requests for enhancements and determine potential impacts
with the current system design/configuration.
Execute Windchill installations, configurations, applications
deployments, and upgrades.
Provide support and maintenance of existing customizations and
application functionality.
Triage/debug production issues (Data, Code, Performance, Security,
etc.), identify root cause and corrective actions.
Write technical specifications.
Document system changes.
Create and send reports for Ticket Trends & Statistics per Standard
Operating Procedures and as needed.
Execute Monitoring, Sustainment & Support of P&A (Performance &
Availability, Operational Stability) solutions.
Create and send system P&A reports and escalate issues per
Standard Operating Procedures.
Create and contribute to planning and execution of PLM Priorities
(Sprint, Quarterly, Annual, and ad-hoc as required.
Execute L3 Ticket Resolution within SLA.
Work with DBA on refresh activities, Patches and Software Updates /
Web servers.
Minimum Qualifications:
Bachelor's degree from accredited university or college with
minimum of 2 years of professional experience OR associate degree
with minimum of 5 years of professional experience OR High School
Diploma with minimum of 7 years of professional experience.
Minimum 4 years of professional experience in "STEM" Majors
(Science, Technology, Engineering and Math).
Note: Military experience is equivalent to professional
experience.
Desired Characteristics:
IT support and operations experience, supporting application
management on Linux/Unix (and Windows) operating systems.
Experience with traditional servers and cloud solutions
Demonstrated ability to quickly understand new concepts, analyze
system deficiencies and stay abreast of emerging technologies.
Organized, thorough, and detail oriented with the ability to thrive
in a dynamic, fast-paced setting.
Demonstrated ability to collaborate with others using strong
analytical skills to solve problems and actively incorporate input
from various sources.
Demonstrated customer focus - evaluates decisions through the eyes
of the customer and build strong customer relationships while
creating processes from the customer's viewpoint.
Working knowledge of Oracle databases.
Experience working with an offshore development team.
Experience with Lean Principles and Agile Methodologies.
Note:
To comply with US immigration and other legal requirements, it is
necessary to specify the minimum number of years' experience
required for any role based within the USA. For roles outside of
the USA, to ensure compliance with applicable legislation, the JDs
should focus on the substantive level of experience required for
the role and a minimum number of years should NOT be used.
This Job Description is intended to provide a high level guide to
the role. However, it is not intended to amend or otherwise
restrict/expand the duties required from each individual employee
as set out in their respective employment contract and/or as
otherwise agreed between an employee and their manager.
This role is restricted to U.S. persons (i.e., U.S. citizens,
permanent residents, and other protected individuals under the
Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3)) due to
access to export-controlled technology. GE will require proof of
status prior to employment.
Additional Information
GE offers a great work environment, professional development,
challenging careers, and competitive compensation. GE is an Equal
Opportunity Employer
(https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf)
. Employment decisions are made without regard to race, color,
religion, national or ethnic origin, sex, sexual orientation,
gender identity or expression, age, disability, protected veteran
status or other characteristics protected by law.
GE will only employ those who are legally authorized to work in the
United States for this opening. Any offer of employment is
conditioned upon the successful completion of a drug screen (as
applicable).
Relocation Assistance Provided: No
Keywords: General Electric Company, Cincinnati , Sr Enterprise Application Engineer, Engineering , Cincinnati, Ohio
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