Network Engineer
Company: Logicalis
Location: Cincinnati
Posted on: April 18, 2024
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Job Description:
Job Description Summary Designs, develops, analyzes,
troubleshoots, and documents computer network and infrastructure.
Supports client environments as member of Logicalis' 24x7x365
operations team. Responsible for support, incident, problem,
change, configuration, performance, and capacity management of
devices and resources monitored by Logicalis Managed Services.
Provides Tier 3 engineering and support for relevant technology of
environments. Essential Duties and Responsibilities * Designs,
installs, and troubleshoots Cisco Application Centric
Infrastructure fabric, including Network Centric and Application
Centric deployments * Performs design and analysis of IP
addressing, network security, internet access, e-mail, DNS, NT
related services, disaster recovery, content filtering, power
considerations, and remote access. * Demonstrates understanding of
ethernet frames, frame switching, ether types, T-1, DS-3, PPP,
Frame Relay. * Masters assigned discipline within technical
offering (ie: video, security network management, remote access,
routing). * Responds and solves client issues utilizing technology
tools, procedures, and training through awareness of service
offerings and Service Level Agreements (SLAs). * Understands
Information Technology Infrastructure Library (ITIL) and follows
predefined ITIL incident, problem and change management processes
in place for each client when working to resolve client requests or
outages. * Provides direct client interaction as needed in support
of client operations. * Performs a high level of troubleshooting. *
Develops design schematics (using Visio, MS PowerPoint and
sketches.) * Attains quick problem resolution during implementation
and/or troubleshooting of systems. * Tests, evaluates, and develops
new products, offerings, and solutions. * Conducts training of team
members in both formal and informal environments. * Handles several
tasks simultaneously (ie: pre-sales designs, troubleshoot and
develop internal network, respond to network down emergencies). *
Communicates all events that are not anticipated (new product
requirements, equipment failure, design changes, schedule changes)
with manager. * Creates, uses and maintains technical and process
documentation. * Remains current on technical and company related
literature/correspondence and regularly reviews administrative
procedures. * Coordinates service outages with Service Delivery
Managers as required. * Documents post-incident response and root
cause analysis. * Sets course for repeatable processes and auditing
Logicalis processes against service descriptions. * Provides
technical leadership and acts as technical resource and mentor to
team members. * Oversees and executes as needed client health
checks in support of client operations. * Executes technology
onboarding checklist (integration projects) and documents risks in
integration projects. * Demonstrates and actively promotes an
understanding and commitment to the mission of Logicalis through
performing behaviors consistent with the organization's values. *
Maintains a working knowledge of applicable Federal, State, and
Local laws and regulations as well as policies and procedures of
Logicalis in order to ensure adherence in a manner that reflects
honest, ethical and professional behaviors. * Supports and conducts
self in a manner consistent with customer service
expectations.Apply here:
https://www.aplitrak.com/?adid=YmJnZW5lcmljLjMzNTI5LjEwNTA4QHVzbG9naWNhbGlzY29tcC5hcGxpdHJhay5jb20
Keywords: Logicalis, Cincinnati , Network Engineer, Engineering , Cincinnati, Ohio
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