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Technical Writer

Company: Rippe & Kingston Systems, Inc.
Location: Cincinnati
Posted on: November 11, 2019

Job Description:

Rippe & Kingston is the fastest growing legal tech firm in the U.S. With over 30 years of delivering critical firsts, Rippe is a recognized Tier 1 provider of financial and practice management software to law firms nationwide. Its community now approaches 40,000 members as it continues on its vital mission to ease lawyers' management burdens and maximize their firm's performance.
TECHNICAL WRITER
Job SummaryRippe is looking for an experienced Technical Writer to join our fast paced, growing organization. The Technical Writer is responsible for creating end-user documentation, test scripts for validating our software, and release notes for every software release. You will interact with product SME's, developers and solution consultants to create straight-forward documentation from examples and general product usage to enable our customers to increase product understanding and provide clarity into specific product operations.
Location: Cincinnati, Ohio
Success in this role means you will:

  • Work with our internal teams to understand their process and documentation requirements
  • Create content that meets company communication standards
  • Create user tutorials
  • Create software release notes for each monthly release
    Competencies:
    • Comfortable interfacing with all levels of the organization and does so in a manner that gains confidence and trust
    • Experience working within a complex, dynamic, fast-paced environment
    • Comfortable using various technology platforms and tools
    • Strong initiative and the ability to rise to a challenge
    • Creativity, ambition, drive and ability to learn quickly and adapt to change
    • Highly organized, detail oriented, responsive and persistent Minimum Qualifications:
      • Bachelors degree in business or computer science / equivalent industry experience
      • 3-5 years experience as a Tech Writer or similar role
      • Proficiency in Madcap Flare
      • Understanding of accounting and accounting software preferred
      • Solid working knowledge of Microsoft Office suite
      • Familiarity with the SDLC and general software development
        Rippe & Kingston recognizes the importance of taking care of our most valuable assets - our employees. That's why we not only offer a comprehensive total rewards package but also continuously evaluate our offerings to meet the evolving needs of our workforce.
        Benefits Include:
        • Affordable and Competitive Medical, Dental and Vision Insurance Plans
        • 401(k) Plan with Match
        • Substantial Paid Time-Off
        • Life, Short-term and Long-term Disability Insurance
        • Flexible Spending Accounts (FSA)
        • Adoption Assistance Program
        • Education Assistance Program
        • Employee Assistance Program
        • Learning & Development Courses through a self-paced online, virtual classroom
        • MarketPlace - Discounts on goods and services, identity theft protection, pet health insurance, travel, electronics, gifts, household needs and more!
          Work-Life Balance & Culture
          • Generous Paid Time off including Holidays and Personal Days
          • "Saturday Morning" Casual Dress Environment
          • Company Sponsored Charity Events & Local Community Involvement
          • Company headquarters relocated in October 2019 to brand-new, progressive and technology-focused space in centrally located Norwood area of Greater Cincinnati, Ohio.

            To learn more about Rippe & Kingston and our products, visit our corporate web site at and follow us on LinkedIn, Facebook and Twitter.
            All employees must have the ability to document identity and employment eligibility within three (3) days of original appointment as a condition of employment in compliance with Immigration Reform and Control Act requirements.
            Rippe & Kingston is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, sexual orientation, gender identity, color, religion, national origin, age, disability, veteran status, or other legally protected status.

Keywords: Rippe & Kingston Systems, Inc., Cincinnati , Technical Writer, Engineering , Cincinnati, Ohio

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