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Manager of Operations Training

Company: Champion Window
Location: Cincinnati
Posted on: January 13, 2021

Job Description:

Overview: As the Manager of Operations Training, you will support the installation department of Champion's affiliate sites, provide training, develop and document operational process.Responsibilities: * Work with Sr. Operations management to document and create standard operational processes* Develop online training modules / programs* Develop and conduct classroom training (in person and online)* Travel to Champion locations to train new and existing employees* Instruct and demonstrate proper installation procedures, ensuring that all installations are completed properly, and comply with Champion specifications as well as regulatory code requirements* Train Installation Managers, and help resolve customer issues* Ensure business is being conducted to the highest ethical standards* Develop ways to improve the installation processQualifications: * Experience developing and teaching training programs* Ability to communicate effectively and professionally to management, employees, and customers* Clean driving record with the ability to regularly drive vehicle to affiliates* Proven leadership skills and the ability to train others* Solid computer skills, including use of MS office suite and Outlook email* Ability to lift and carry an average of 40 lbs and up to 80 lbs, and 80-125 lbs with the assistance of another, in addition to walking/standing for about 6 hours a day and climbing stairs and/or ladders while carrying applicable materials* Prior experience in construction experience preferredChampion's dedication to customer satisfaction, product innovation and quality manufacturing is the driving force behind our success and growth. Founded in 1953, Champion has since expanded into locations nationwide-all of which are supported by professional sales, installation and service teams. Working at Champion is more than just a job. It's an inspiring career that helps make families' homes safer, healthier, more attractive and energy efficient.We offer a competitive compensation package that includes medical/dental/vision/disability coverage, 401(k), flex spending account, a company truck and more.Champion Window is an Equal Employment Opportunity Employer.If you need assistance with completing the online application due to a disability, please contact Champion Window.Today & Every Day, CHAMPION Thanks Our Veterans! Now Hiring and Honoring Veterans. Apply today to find your next challenging career.#INDP

Keywords: Champion Window, Cincinnati , Manager of Operations Training, Executive , Cincinnati, Ohio

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