Regional Manager of Service Revenue
Company: vivint.smarthome
Location: Cincinnati
Posted on: February 25, 2021
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Job Description:
Job DescriptionJob Description JOB SUMMARY: Regional Managers of
Service Revenue will utilize sales skills in combination with
installation, presentation, and world-class customer service. This
do it all approach is best utilized while working a non-traditional
schedule including day, evenings and weekend hours. RAMs will be
expected to handle delicate situations pertaining to customers and
their service with Vivint. They will be asked to manage their
client base independently in their desired market. JOB
RESPONSIBILITIES: * Selling and Installing equipment upgrades to
existing Vivint Smart Home Customers. * Interact and communicate
well with current Vivint customers. * Exhibit professional
appearance and conduct while providing a world-class customer
experience. * Install, service and maintain Smart Home equipment in
customers homes. * Explain and provide detailed system capabilities
and operational instructions to customers. * Accurately complete
necessary paperwork with customers * Be able to confidently assist
customers and resolve any and all issues the customer might bring
up. REQUIRED SKILLS: * Superior Sales Skills * Customer Service
Skills * Must have basic knowledge of and ability to operate hand
and power tools. * Strong organizational skills with the ability to
multi-task, and prioritize work * Self-motivated * Ability to View,
Read, and navigate computerized maps * Excellent
organizational/time management skills * Experience working with
minimal supervision * Ability to install, troubleshoot, and provide
maintenance to low voltage & battery-operated Security and Smart
Home equipment * Must be able to operate a PC Computer & iPad
Tablet proficiently * Ability to use Microsoft Office, including
Excel MINIMUM QUALIFICATIONS: * Current, valid drivers license and
clean driving record. * Reliable, state registered, state inspected
and state insured transportation * Submit to a criminal history
check and obtain clearance from the state based on the state
requirements. * Must be able to fulfill sales & Technician
licensing requirements in all States, Cities, Counties and any
other jurisdictions * Must remain smoke-free while on site with
customers. * Available to work the required shift that will be
presented to you prior to being hired (couldinclude evening and
weekend hours). REPORTING RELATIONSHIP: * Reports to Bryan Brothers
WORKING CONDITIONS: * Must reside or be willing to relocate to the
State and area youre applying for * All positions are remote not in
or around Vivint headquarters in Provo, UT * Opportunity for growth
within Vivint * Compensation package with a base salary, plus
incentives/commissions based on performance. * Company computer or
compatible device * Some travel may be required * Paid training
SAFETY: Vivint enforces a safety culture whereby all employees have
the responsibility for continuously developing and maintaining a
safe working environment. Each new employee is responsible for
completing all training requirements. Additionally, the employee
must accept they have responsibility for maintaining the safety of
themselves, their co-workers, and the public. Employee must adhere
to all written and verbal instructions, promptly report and correct
all hazards or unsafe conditions, question non-standard operations
or unmitigated hazards, and provide feedback to management on all
safety issues. #CX #callcenter If you are an active Vivint
employee, please apply through Workday by searching "Find Jobs".
Company Description Who we are: Vivint is a leading smart home
company in North America. Dedicated to redefining the home
experience with intelligent products and services, Vivint delivers
an integrated smart home system with in-home consultation,
professional installation, and support. With a professional team of
smart Home Prosand24/7 customer care and monitoring, Vivint serves
approximately 1.7 million customers throughout the U.S. and
Canada.
Keywords: vivint.smarthome, Cincinnati , Regional Manager of Service Revenue, Executive , Cincinnati, Ohio
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