REGIONAL DIRECTOR OPERATIONS FACILITIES SYSTEMS AND SUPPORT
Company: Compass Group USA
Posted on: February 25, 2021
-- COVID-19 PRE-SCREEN PRIVACY NOTICE: This notification relates
to the possible collection of Personal Information upon entry to
any Compass Group facility for the purposes of protecting our
associates and customers from the risk/spread of COVID-19. This
collection might include medical and health information,
specifically your body temperature and whether you have or display
certain symptoms of COVID-19, whether you have recently been in
contact with anyone with symptoms of or who has tested positive for
COVID-19, and whether you have recently traveled to area subject to
Travel Advisory by the U.S. State Department. The Company will
maintain this information under conditions of confidentiality.
REGIONAL DIRECTOR OPERATIONS FACILITIES SYSTEMS AND SUPPORT SSC
Services for Education--is known for our expertise, commitment, and
value; and we at SSC truly believe that our people are our greatest
asset. By utilizing our associates' knowledge and experience
alongside SSC's extensive training, providing supportive
management, and offering unparalleled wage and benefit packages as
well as career advancement opportunities, we have developed a
workforce that differentiates us from our competitors.--
SSC--Services for Education is--a Nationwide Best in Class Facility
Service Provider. As a member of Compass Group, North America, we
want you to be as great as you can be. We empower our associates to
direct their own future, keeping them confident that we support
them every step of the way. As a result, our associates embody
greatness through their actions, natural passion for quality, and a
can-do attitude. The opportunity for greatness is real at SSC and
throughout the Compass world.-- Job Summary The Regional Director
Facilities Systems & Support serves as the head of SSC support team
that provides technical assistance for the operations team in the
field throughout the nation. The Regional Director FSS
responsibilities include: development of Best Practices systems,
training and sales support for POM, Custodial and Grounds. Deploy
subject matter experts in all services to support surveys, startup
of new units, interim managers, sales costing, proposal and
presentations. Maintain compliance of CMMS companywide including
deployment at new client locations. To include condition assessment
/QA systems, deferred maintenance, and best practices for all
services. Incumbent is guided by thorough knowledge of business
practices, technical proficiency in total facilities management.
Personnel motivation, team building, leadership, Human Resource
management, Company Services program, and applicable laws and
government regulations. Reports to the Vice President of Facilities
Systems & Support. Qualifications:--
Bachelor's Degree in mechanical engineering required--
Professional Engineering License (active or renewable within 180
General Contractor License (or obtain with 180 days)
Seven years responsibility at a regional manager level or fifteen
years as a director level in total facilities management (multiple
service) and contract management experience in Business, Industry,
higher education, and/or health care institution preferred, with
related continuous education courses. The ability to read,
comprehend, and transmit complicated detailed instructions in
writing and orally. Key Responsibilities WORK PERFORMED:
Programs in Facilities Services Management, Compliance, Support
Management, Human Resource, Sales, Contract Preparation and
Customer Satisfaction. A. Plans, organizes, and controls functions
and activities of program implementation of operations and support
of national accounts.
- Meets with Division President's to report monthly progress of
support team by region and by account.
- Participates in surveys / sales and presentations of new
business and pricing same. Has an awareness of competition and
market conditions and looks for opportunities for the growth of the
- Prepares initial contract language and Statement of Work for
proposed contracts as needed and review same with DP, legal and
sales before presentation to client.
- Provides training for new sales managers in survey process,
company systems / best practices to provide to clients and costing
- Responsible for the selection of subject matter experts in
Plant Operations & Maintenance, custodial and grounds management
and training / continues personal development in facilities
practices and methods.--
- Continuous research and development of manuals and best
practices in all services to include software solutions and current
and future industry practices.
- Liaison with all corporate foundations training accounts in all
services to ensure latest systems are in place and available for
training of new managers.
- Establishes and maintains customer satisfaction at a level that
ensures account retention. Conducts survey monkey QA on the field
performance of subject matter experts. Provide reports per account
and role ups to RDO. DP on performance of services at units.
Provide assistance to RDO's on unit audits of program and systems
as requested. Note our clients are the unit manager, RDO and DP we
serve in most cases.
- Strategic thinker has the ability to realistically project how
things will turnout. Can articulate a vision, good at "what ifs"
and "if then." Ability to predict what the needs of FM services
will be in the future.
- Ensures compliance with local, state, federal regulations.
Improves skills in facilities management through personnel
development and continuous education. B. Performs a variety of
management functions in support of the on-site team. Such duties
are as follows, but not limited to:--
- Assigns work to staff, schedules and approves vacations and
holidays. Provides relief for unit managers as needed.
- Orients new employees and provides on-the-job training to
- Resolves complaints and disciplines employees as required.
- Interviews independent contractors to receive and analyze bids,
submit bids and recommendations to client for consideration.
Negotiates with outside vendors for preferred agreements.
- Serves as liaison with contractors, architects, engineers, and
material and equipment suppliers. C. Performs other services and
duties as delegated and serves on a variety of facility committees
as required by SSC. Compass Group is an equal opportunity employer.
At Compass, we are committed to treating all Applicants and
Associates fairly based on their abilities, achievements, and
experience without regard to race, national origin, sex, age,
disability, veteran status, sexual orientation, gender identity, or
any other classification protected by law. Qualified candidates
must be able to perform the essential functions of this position
satisfactorily with or without a reasonable accommodation.
Disclaimer: this job post is not necessarily an exhaustive list of
all essential responsibilities, skills, tasks, or requirements
associated with this position. While this is intended to be an
accurate reflection of the position posted, the Company reserves
the right to modify or change the essential functions of the job
based on business necessity. *Los Angeles applicants: Compass Group
will consider for employment qualified applicants with criminal
histories in a manner consistent with the requirements of the Los
Angeles Fair Chance Initiative for Hiring (Ban the Box
Keywords: Compass Group USA, Cincinnati , REGIONAL DIRECTOR OPERATIONS FACILITIES SYSTEMS AND SUPPORT, Executive , Cincinnati, Ohio
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