Posted on: January 16, 2022
(Previous Retail GM Experience Strongly Preferred)
Provide direction to the entire team to drive the customer
experience, overall operational execution, and total store results.
Lead direct reports in a way that teaches them to be great managers
of others. Act with integrity and business maturity; build trust
and motivate others. You are seen as a champion of change. Drive
results by developing and executing short term action plans and
long term strategies. Consistently manages and measures work;
drives company initiatives and ensure maximum productivity,
profitability, and compliance with company policies and procedures.
You ensure the store is a great place to work and a great place to
shop! Your store success comes from your belief that everything we
do is for the customer.
Report to a District Director; supervise the total store with
direct supervision of the customer experience manager, brand
manager, ambassadors, and asset protection partner. Works closely
with partners in the field consisting of Human Resources and
Company Vice Presidents to drive sales, customer loyalty, and
operational efficiency. Communicates effectively with peers and
BA or BS degree, or equivalent experience required.
Previous Retail Big Box experience required (5+years).
Demonstrates ability to improve customer satisfaction and drive
Proven ability to effectively delegate, follow up, and communicate
with all levels of the organization.
Demonstrates ability to manage complex and competing priorities
using time management and organization.
Demonstrates ability to assess talent, coach, develop, and manage
Demonstrates business acumen with strong strategic and analytical
Proven ability to lead leaders, build others' skills and
Proven ability to handle employee relations issues accurately and
in a timely manner.
Demonstrates accountability to entire store operations, functions,
Prioritizes their schedule to match the customer needs.
Schedule flexibility to include holidays, evenings, weekends, and
Proven ability to team build, make connections and rally people to
Proven ability to inspire trust and build rapport with all store
crew and leaders.
Ability to stand for long periods of time, lift moderate weight (up
to 50 lbs.).
Keywords: Gabes, Cincinnati , General Manager, Executive , Florence, Ohio
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