Director of Case Management
Company: Caracole Inc
Posted on: May 16, 2022
POSITION TITLE: DIRECTOR, CASE MANAGEMENT SERVICES
REPORTS TO: Director of Client Services
SUPERVISES: Clinical Supervisors
*Two Positions to Fill*
Two Directors with similar responsibilities will oversee Caracole's
case management departments including all aspects of planning,
grants management and supervision of programs for HIV+ individuals
and their families. One Director will lead programs involving
medical case management and licensed personnel; the other Director
will lead programs for benefits navigation, supportive and
Participate with agency leadership in strategic planning processes.
Identify and document gaps in services and participate in
developing strategies to resolve them.
Hire and supervise Clinical & Non-Clinical Supervisors.
Monitor social work practice of Clinical & Non-Clinical
Supervisors. Assist Clinical & Non-Clinical Supervisors in
providing this oversight for their Case Management staff.
Participate in outreach efforts to promote Caracole's services.
Develop and revise documentation systems as needed to improve
client services and promote efficiency.
Identify and develop statistical/data analyses to assess efficacy
of service delivery and staff performance.
Assist with the coordination of staff education and training.
Assure that the mission of Caracole is evident in case management
Coordinate data collection and generate, insure completion and
timely submission of required reports.
In collaboration with agency leadership, provide input on client
and statistical records as required by regulatory or funding
agencies, and Caracole.
Take a lead role in preparing for, coordinating, and facilitating
clinical audit activities both from our funders and as facilitated
through our Finance Department.
Coordinate data collection and ensure completion and timely
submission of required reports.
Assist with the coordination of Continuous Quality Improvement
Identify and pursue educational opportunities to promote
Represent Caracole at local and state conferences, committees,
Complete other duties as assigned by the Director of Client
Bachelor's degree or higher and licensure in a social science
field, 3-5 years managerial and/or supervisory experience in social
services, including planning, quality assurance, regulatory
compliance and grants management. Independent licensure with
supervision designation (LISW-S/LPCC-S) preferred; LSW, LPC will
also be considered.
This position requires proven ability to work harmoniously with
ethnically, culturally, and racially diverse groups of individuals,
establish strong community linkages, and teach and model good
social work practice.
Demonstrated experience with individuals living with HIV/AIDS,
Substance Use Disorder or other chronic disease.
Ability to maintain confidentiality in verbal, print, and
Advanced computer and keyboarding skills, including being highly
skilled with Microsoft Office including Word and Excel and Adobe
Read, write, speak and understand English with excellent verbal and
written communication skills.
Sensitivity to persons living with chronic disease (HIV/AIDS and/or
addiction) and co-existing social, mental and physical
PHYSICAL REQUIREMENTS/WORKING CONDITIONS:
This position includes time spent working in office, remote at
home, and in the community. Work is generally 9-5 M-F. The employee
is frequently required to sit, stand, move, communicate; handle or
operate objects, operate a telephone, fax machine and computer. The
employee is frequently required to move throughout the building and
sometimes to other sites in the community. Some site visits may
involve stairs. Employee must have reliable transportation and
ability to drive to other sites and meetings as needed. Employee
must be able to lift and/or move up to 10 pounds. COVID 19
vaccination (or waiver) required upon hire.
SALARY AND BENEFITS
This position is full-time, salaried: $74,000 - $78,000 per year.
Benefits include Medical, Dental, Vision, Life Insurance, Short and
Long Term Disability Insurance, 401K with company match, EAP
services, phone and internet stipend, and vacation and PTO
Reflective of our strategic and client needs, we are proactively
seeking a diverse applicant pool including applicants who are
African American, English as a Second Language speakers,
immigrants, veterans, LGBTQ+, individuals with disabilities and/or
people with lived experience of HIV or homelessness.
Keywords: Caracole Inc, Cincinnati , Director of Case Management, Executive , Cincinnati, Ohio
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