Director Ground Operations, Midwest
Company: Polar Air Cargo
Location: Erlanger
Posted on: May 16, 2022
Job Description:
Overview
Responsible for all PACW station operations in Midwest (CVG, ORD,
ATL) to ensure a safe, efficient and reliable operation for all
non-technical operational issues. Must place a large emphasis on
service delivery and customer satisfaction levels. Also responsible
to oversee and manage our Midwest teams, vendor partners,
facilities and equipment.
Responsibilities
- Ensures all station/Company goals are met, including on-time,
safety, and budget goals.
- Arranges/negotiates contracts for ground handling and related
services.
- Determines and ensures adequate station coverage and
staffing.
- Actively participates in weekly and daily station conference
calls.
- Implements/develops procedures to improve vendor performance.
Partners with Director Ground Operations Standards and Training to
review station ratings from audits performed by Team.
- Analyze available data in new ways that do not already exist to
enhance delivery quality while closely controlling budget costs and
sharing findings for discussion with Senior Director Ground
Operations.
- Investigates and approves all ground handling invoices to
ensure proper coding.
- Demonstrates a high level of focus on process improvement in
current work environment while creating a team culture of
continuous improvement and working across departments.
- Grow and develop employees with a high level of regular
communication, review staff performance regularly.
Qualifications
- College degree preferred or equivalent experience in freighter
cargo operations.
- Minimum 10 years of experience in a leadership role of a
significant operations function in the transportation, logistics,
or air cargo sectors, with the latter five years in a senior
managerial position.
- Strong grasp of the overall logistics/supply chain and a solid
understanding of what constitutes world class operations within
this sector.
- Experience in the review, (re)design, and restructuring of
operations within a major organization with proven and realized
benefits through improved customer service, product delivery, and
operational reliability as well as reduced costs.
- High focus and continued commitment to safety with no
compromise along with compliance of all regulatory and operating
procedures and regulations.
- Strong record of accomplishment of performance and results,
with demonstrated impact in prior roles. Recognized by his/her
organization as a top achiever and/or accomplished executive.
- Experience managing a large warehouse 200K+ sq ft and a
workforce over 150+ employees.
- Experience within the international business scene, with prior
exposure to working across cultures in a productive and
professional manner. This is particularly relevant in the context
of the Company's significant international business presence.
- Must possess the skills to lead in a collaborative manner.
Experience using a team based approached to problem solving.
- Experience with process improvement using six sigma or other
related approaches to improve business processes and
procedures.
- Experience dealing with other airline partners.
- This is not a commuting position, must be based in CVG with 75%
of work locally. Traveling to other Midwest stations as
necessary.
The Company is an Equal Opportunity Employer. It is our policy to
afford equal employment opportunity to all employees and applicants
for employment without regard to race, color, religion, sex, sexual
orientation, national origin, citizenship, place of birth, age,
disability, protected veteran status, gender identity or any other
characteristic or status protected by applicable in accordance with
federal, state and local laws.
If you'd like more information about your EEO rights as an
applicant under the law, please download the available EEO is the
Law document at http://www1.eeoc.gov/employers/poster.cfm.
To view our Pay Transparency Statement, please click here: Pay
Transparency Statement
PI176686807
Keywords: Polar Air Cargo, Cincinnati , Director Ground Operations, Midwest, Executive , Erlanger, Ohio
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