PROPERTY MANAGER - LUXURY HIGH RISE (DOWNTOWN CINCINNATI) ROOKWOOD PROPERTIES

Company: Rookwood Properties
Location: Cincinnati
Posted on: June 25, 2022

Job Description:

An experienced property manager who will manage all daily aspects of a high-rise luxury apartment community in downtown Cincinnati and maintain the company's high standards. This includes, but is not limited to managing, leasing, resident retention, customer experience, staff and vendors relationships.
Reports to: District Property Manager
Supervises: All on-site personnel, including any contract workers
BASIC FUNCTION:

Responsible for assisting the District Property Manager in maintaining the physical asset and maximizing the financial returns from that asset in accordance with the owner's objectives.
Responsible for hiring, training, supervising and developing on-site personnel.
Assists District Property Manager with hiring/terminating on-site personnel, special projects and adminstrative tasks.
Implement all policies and procedures as authorized by the company and ensure compliance as necessary.
Ensure associate performance of duties on a timely basis.
Maintain a consistent and strong customer service experience.
Direct and manage daily property activities in such a manner as to win and maintain the respect and goodwill of all residents, ensuring consistent application of property polices and enforement of lease provision.
Maintains professional relationships with other departments within the company, suppliers, vendors, and professionals servicing the property.

RESPONSIBILITES: The activities listed below are not all inclusive. However, they are indicative of the type of activities normally performed by the property manager.

Ensure that all physical aspects of the property are at all times fully functional and in an attractive condition, all vacant units are kept ready for occupancy through team members and personal efforts. Effectively perform and oversee leasing activity for the property to ensure property goals are met.
Supervise scheduling of maintenance and leasing work (turnover schedules/make-ready procedures, annual inspections, etc.)
Establish schedule of personnel for emergency maintenance.
Makes regular follow-up inspections on maintenance and leasing work.
Makes regular inspections of grounds/building, including all common hallways/elevators.
Make recommendations for physical repairs, replacments and/or improvements.
Coordinate bidding process for all work not completed by maintenance.
Makes recommendations and oversees all purchasing of supplies, materials and equipment.
Recommends expenditures within budget allocations.
Manage monthly accounts receivable within company delinquency and prepaid standards.
Distribute monthly late notices and other letters as need arise to residents. Eviction filings and court attendance as needed.
Perform accounting month end to ensure property is in balance,
Review monthly financial statements and complete variance report detailing specific reasons for variances seen.
Accurately, prepare and be thoroughly knowledgeable with all lease related paperwok, from application to move out.
Complete former resident move out inspections and final account statements.
Submit bi-weekly payroll and supporting documentation for all team members.
Complete weekly occupancy reports as needed along with bi-annual market surveys.
General clerical assistance including such tasks as answering the phones, opening mail, filing and ordering supplies.
Process and approve all invoices and that they are submitted on a bi-weekly basis.
Thoroughly maintain leasing office, tour path, vacant apartments, amenities and overall curb appeal of the community to ensure it's clean and inviting.
Maintain thorough product knowledge of the property and its competitors.

RESIDENT RELATIONS:

Develop and maintain first class customer service relationships with prospects/residents through quick, courteous response times and treating others respectfully.
Manage and resolve resident concerns in a timely manner.
Supervise move in and move out procedures.
Enforce Rules & Regulations compliance.
Plan, Organize and conduct resident functions as needed within budgetary guidelines.

Our company offers very competitive salaries as well as a comprehensive benefits package for a full-time employee that includes:

-Medical, Dental and Vision Insurance
-Company paid $40,000 Life Insurance and Supplemental Life Insurance Option
-Company paid Short and Long-Term Disability
-Generous Paid Time Off and Paid Holidays
-401(k) Retirement Savings Plan with Company Match
-Additional Work Perks!

All employees are expected to do whatever necessary, within Rookwood Properties professional standards to make the company successful. This job description is not all-inclusive. Rookwood Properties is an Equal Opportunity Employer. As a condition of employment, a satisfactory drug test and background check are required.
To learn more about Rookwood Properties, visit our website at www.rookwoodproperties.com

Required Work Hours: Standard hours required are 9:00am-5:00pm Monday-Friday. However, it is expected that additional hours be worked to ensure all job duties are completed if required.
Employee must maintain reliable transportaion daily (Monthly Parking is included within the building). Regularly required to sit and stand for several hours at a time, climb up and down stairs and to lift no more than 15 pounds with ease.
REQUIREMENTS:

Strong proficiency in Microsoft Office required
Proficiency in Rent Manager software or other property management softeare a plus
Two or more years of leasing or sales experience
Excellent organizations and interpersonal skills required
Team oriented with ability to work independently as needed
Strong attention to detail
Present a professional appearance at all times
PI183198846

Keywords: Rookwood Properties, Cincinnati , PROPERTY MANAGER - LUXURY HIGH RISE (DOWNTOWN CINCINNATI) ROOKWOOD PROPERTIES, Executive , Cincinnati, Ohio