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Program Manager- First Group

Company: First Group
Location: Cincinnati
Posted on: August 7, 2022

Job Description:

Program Manager First things First: Who are we? Twice the size of our next largest competitor, First Student is the leading school transportation solutions provider in North America. Every day, we complete 5 million student journeys, moving more passengers than all U.S. airlines combined. With a team of highly trained drivers and the industry s strongest safety record, First Student delivers reliable, quality services including full-service transportation and management, special-needs transportation, route optimization and scheduling, maintenance, and charter services for 1,100 school district contracts. Program Manager - Special Education Job Overview:The Program Manager, Special Education is responsible for the implementation and execution of key initiatives that positively impact student behavior, customer relationships, and transportation of passengers with disabilities including, but not limited to, FirstServes. This position will implement strategic safety and growth initiatives as well as manage ongoing quality improvement and location support through the development and deployment of program materials and enhancement plans. This high-impact, critical position requires a strong, decisive, results-oriented innovative thinker who can develop, coach, and manage relationships.Program Manager - Special Education Responsibilities:

  • Define expectations for locations that meet desired outcomes and provide ongoing support to locations to obtain those results.
  • Exhibit a passion for supporting passengers with special needs.
  • Demonstrate ability to influence others effectively and navigate ambiguity, while working independently and as part of a team.
  • Demonstrate excellent communication and consulting abilities cross-functionally, cross-culturally, and cross-varying levels.
  • Partners with all key stakeholders, internal and external, on continuous program and initiative improvements.
  • Manage program activities, content, and execution, including managing action items, identifying risks, and implementing abatement plans for those risks.
  • Manage, coordinate, and execute training, ensure all presentation material, required technology, and presenters are prepared to maximize the quality of the training experience.Program Manager - Special Education Education/Experience/Skills Required:
    • Bachelor s degree or equivalent industry experience required.
    • Ability to manage and lead cross-functional initiatives
    • Ability to drive process and performance improvements
    • Experience managing the implementation of complex projects (though need not possess formal project management credentials, e.g., PMP certification.
    • Proficiency in the use of Microsoft software applications, including PowerPoint, Outlook, Teams, Word, and Excel.
    • Experience with special education and/or transportation industry is a plus.
    • Passion for students and their success
    • Must be willing to travel up to 50% First for a Reason Benefits We offer competitive compensation and benefits (which vary based on role, location, and business), including physical and mental health initiatives, medical/dental/vision, 401(k), and paid holiday/vacation. Professional Advancement Start here. Go far. We believe in promoting from within which means tremendous opportunities for you, thanks to our strong presence across North America. In addition, our 18-month Aspiring Manager Program prepares future leaders at First. Extensive Training Build skills and knowledge in such areas as safety and security, injury prevention, technology and equipment, and job efficiency. Diversity & Inclusion Because we re stronger together, we aspire to have a culture where all people are First. We re committed to providing an inclusive and diverse working environment for everyone every day. Community Service & Impact Go where opportunity meets community. Our customers are at the heart of everything we do. As the face of First in your community, you ll have a positive impact on others. Apply today and get your career on the road with First Student! We aspire to have a culture where all people are First. We strive to attract and retain a diverse workforce therefore all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. For candidates applying to positions in San Francisco or Los Angeles California, First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance or Los Angeles Fair Chance Ordinance. First is an equal opportunity employer and by doing so we will sustain and promote an inclusive culture that supports future growth for all Associated topics: chief program officer, cpo, manage, manager, management, monitor, product manager, project manager, relationship manager, task

Keywords: First Group, Cincinnati , Program Manager- First Group, Executive , Cincinnati, Ohio

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