Operations Manager
Company: Cincinnati Fairfield Inn & Suites
Location: Cincinnati
Posted on: January 26, 2023
|
|
|
Job Description:
Salary Range:$50,000.00 To 55,000.00 Annually
Are you ready to advance your career to the next level? Are you a
passionate hospitality professional? How about Hands on, energetic,
and honest? Tharaldson wants you!
We provide a friendly, professional place to work and have fun,
with opportunities for advancement and career growth. A strong
company culture inspires staff to achieve the highest service
standards in hospitality. Tharaldson offers many benefits including
health, vision, dental, 401(k) and profit sharing! Tharaldson has
82 hotels nationwide and will be doubling in size in the next 3
years, providing huge potential for all successful managers!
SUMMARY
Coordinates the activities of hotel staff as directed and provides
support to the General Manager by performing the following
duties
QUALIFICATIONS
To perform this job successfully, an individual must be able to
perform each essential duty satisfactorily. The requirements listed
below are representative of the knowledge, skill, and/or ability
required. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential
functions.
ESSENTIAL JOB FUNCTIONS
-Monitors and ensures compliance with all guidelines for
operations
-Conducts monthly department meetings to review new procedures and
solicit input from all employees
-Handles and provides resolution to guest complaints and employee
issues
-Assigns duties to employees and subordinates and observes
performance to ensure adherence to hotel and franchise policies and
established operating procedures
-Answers inquiries pertaining to hotel policies and services
-Assists General Manager in annual wage scale surveys; ensures
employee wages follow wage and salary guidelines
-Ensures property hiring practices comply with all state and
federal requirements
-Performs functions of the General Manager in their absence
-Supervises work activities of housekeeping staff
-Provides training, including safety training and standard
operating procedures to all housekeeping personnel as directed by
management
-Ensures adherence to company quality standards by inspecting
rooms, including deep cleans
-Distributes keys and work assignments to staff
-Addresses guest complaints regarding housekeeping service or
equipment
-Assists General Manager in the selection of housekeeping
personnel
-Assists management staff of hotel in assuring housekeeping staff
is practicing efficient and effective procedures
-Monitors linen and guest supply inventory
-Reports any maintenance repairs to maintenance staff; records
repair information in maintenance log
-Completes follow-up on vacant or occupied rooms
-Assumes function of Housekeeper as necessary
-Takes control of lost and found items as appropriate
-All other duties as assigned
Keywords: Cincinnati Fairfield Inn & Suites, Cincinnati , Operations Manager, Executive , Cincinnati, Ohio
|
Click
here to apply!
|
