After Sales Support Manager, Eastern Region
Company: Manitou Group
Posted on: May 28, 2023
Set Your Future IN MOTION
Manitou is purposefully committed to you, its people. We continue to elevate our success based on a "One United Team" focus that enables our purpose-driven and agile work environment. We pride ourselves in fostering a work-life balance that allows flexibility in people's day-to-day lives. In an era when talent is in-demand, you will find an unwavering commitment to your personal and professional growth.
ABOUT OUR COMPANY CULTURE:
As a worldwide leader in handling, access platforms and earthmoving equipment, Manitou Group's mission is to improve working conditions, safety and performance throughout the world, while preserving people and their environment. We design, manufacture, distribute and service products and solutions for the material handling, access equipment and compact earthmoving activities that work smarter, safer and reliably while delivering value to our customers. Our high-profile brands include Manitou and Gehl, and we are proud of our network of 1,050 dealers throughout the world. With sales in 140 countries, our team of 4,500 people are committed to delivering exceptional customer satisfaction. We operate in more than 30 global locations to ensure proximity to our customers and services tailored to their needs.
Manitou continues on the forefront of innovation driving the green transition while also streamlining our operations guided by our customer-centric "New Horizons" roadmap. We are committed to providing safety and unique customer experiences worldwide. In sharing the same mission and values, our workforce remains engaged and passionate about what we manufacture and services we provide.
The After Sales Support Manager is the personal connection between the customer and company personnel on after sales related issues, providing timely feedback and training for the after sales support of products sold by Manitou Americas (Manitou and Gehl). Through established relationships with dealer personnel, they promote customer satisfaction and best business practices on service related issues. This position provides feedback to engineering and manufacturing, driving continuous product and support improvements.
Region: OH, KY, TN, WV, VA
DUTIES & RESPONSIBILITIES:
INTERNAL & EXTERNAL CONNECTIONS:
LOCALIZATION AND TRAVEL EXPECTED:
OUR REWARDS & RECOGNITION:
In addition to an inclusive compensation package, we offer a comprehensive benefits program, including: Medical/Dental/Vision, 401k including employer match, tuition reimbursement, community-oriented volunteer program, wellness activities, employee and family activities throughout the year, and so much more! See for yourself why Forbes ranked Manitou within the top 125 for World's Best Employers.
Applicants must be authorized to work in the United States.
Equal Opportunity Employer
Set Your Future IN MOTION
Keywords: Manitou Group, Cincinnati , After Sales Support Manager, Eastern Region, Executive , Cincinnati, Ohio
here to apply!