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Business Solutions Manager

Company: Resurgent Capital Services
Location: Cincinnati
Posted on: June 15, 2019

Job Description:

Building Bridges, Moving Ahead

Work hard. Play hard. Breathe Easy. That's a nutshell description of the professionals who thrive at Resurgent. Regardless of their position, our people are ambitious and entrepreneurial, attracted to the fresh point-of-view of an evolving, growing company. They are personable and patient, attracted to the collaborative nature of our company. And they are centered, understanding the balance needed to achieve success at work and harmony at home.

Job Summary:

The Business Solutions Manager works closely with IT resources and business leadership to define, manage, and complete IT projects in alignment with business strategy by blending together the roles of Business Analyst and Project Manager\\Product Owner. Serves as an advocate for the business within IT, proactively identifying business needs and ensuring successful delivery of IT support and solutions. Improves Its effectiveness by proactively identifying opportunities to optimize the use of technology in order to advance the business strategy.

Responsibilities:

--- Serve as an expert in assigned business area(s) and develop enduring relationships at all levels in the organization.

--- Actively elicit requirements using interviews, process documentation, brainstorming sessions, surveys, site visits, scenarios, and workflow analysis.

--- Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.

--- Write business requirements, using natural language, suited for agile software development practices.

--- Deliver the following artifacts as needed: functional requirements, business requirements, process flow diagrams, user stories, use cases, screen and interface designs, and system workflow designs.

--- Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between factors such as cost, time to deliver, usability, system performance, and scalability.

--- Serves as the conduit between the customer community (internal and external customers) and the software development team through which requirements flow.

--- Proactively communicate with external customers and internal business partners, and successfully engage in multiple initiatives simultaneously.

--- Drive and challenge business units on their assumptions of how they will successfully execute their plans.

--- Plan and execute projects according to established methodologies.

--- Be the liaison between the business units, technology teams and support teams, and ensure the successful delivery of IT solutions.

--- Develop a thorough understanding of the business model, operational processes, and key performance indicators.

--- Work closely with business leadership to perform ROI analysis and prioritize IT initiatives.

--- Define project scope, goals, deliverables, budget, and actively manage risk.

--- Develop project &\\or release plans and coordinate resources to ensure that the project is successfully completed within defined constraints.

Qualifications/Skills:

--- 7-10 years' experience managing IT projects, preferably using scrum or other agile development methodologies.

--- Significant experience as a Business Analyst or similar position, preferably at a financial services company.

--- Strong analytical and product management skills, including a thorough understanding of how to interpret customer business needs and translate them into requirements.

--- Data analysis skills and a strong working knowledge of SQL.

--- Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of executives, managers, and subject matter experts.

--- Ability to work independently.

--- A working knowledge of both application development and relational database concepts and practices.

--- Willingness to travel as needed for business initiatives: typically, 2-4 nights per month.

Educational Requirements:

--- Strong candidates will have earned an MBA, BBA or Bachelors in Information Systems degree from an accredited university. Other related degrees may be considered.

We would be honored if you applied to join our team! We are an equal opportunity employer,offering a fantastic work environment, challenging career opportunities and competitive compensation.

Keywords: Resurgent Capital Services, Cincinnati , Business Solutions Manager, Executive , Cincinnati, Ohio

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