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Operations Service Manager

Company: Globa Channel Management, Inc.
Location: Cincinnati
Posted on: November 11, 2019

Job Description:

Operations Service Manager needs 2 years' experience in an operational liaison Operations Service Manager requires: Advance Excel skills required - V-lookup and Pivot points, data analysis Strong B2B customer service focus 3 years client-facing experience 2 years' experience in an operational liaison role Bachelors Degree or equivalent experience Knowledge of Microsoft, including advanced MS Excel and MS Access Ability to troubleshoot, analyze and problem solve on projects and data issues Knowledge of query reporting and large scale data analysis Operations Service Manager duties: Has an analytical responsibility for resolution of member eligibility, claim and billing discrepancies. Overall management and execution of specific client operational projects: define scope, create project timeline with defined key deliverables, negotiate and complete business requirements, drive resolution of non-standard requests, and communicate status of outstanding issues Client leadership teams. Provide complete and timely communication and reporting to manager related to client projects in process.

Keywords: Globa Channel Management, Inc., Cincinnati , Operations Service Manager, Executive , Cincinnati, Ohio

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