Clinical Team Assistant (CTA)
Company: Queen City Hospice
Location: Mason
Posted on: May 15, 2022
Job Description:
Job DescriptionJoin the growing team at Queen City Hospice
Position Summary: The Clinical Assistant is primarily responsible
for assisting the senior management team of the skilled division
and the professional field staff. The Clinical Assistant will
provide support in daily activities including organizing and
assisting staff in assuring patients' needs are met. Essential
Duties:
- Assists scheduling department with taking calls from Clinicians
regarding schedules
- Assists scheduling department with receiving assignments for
clients who need to be staffed
- Pulls current 485's from computer system and MapQuest as needed
for the scheduling department
- Assures all vital information is redacted on all confidential
information that leaves the office
- Assists scheduling department with receiving messages from
clients to clinicians
- Assures all faxes from or to Care Centrix, AMG, or other
referral sources is done timely and accurately throughout the
day
- Receives all faxes from skilled mail boxes and appropriately
decimates within the department
- Retrieves all mail for skilled senior management and decimates
appropriately
- Assures all paperwork in filing cabinet is maintained at par
levels and inventory of forms and supplies are maintained
- Accurately maintains authorization book for third party i.e.
Care Centrix by combining the requested authorization to the
received authorization
- Assures new clinicians have orientation binder and car trunk
stock
- Maintains a high degree of confidentiality at all times due to
access to sensitive information
- Maintains regular, predictable, consistent attendance and is
flexible to meet the needs of the department
- Follows all Medicare, Medicaid, state, federal and privacy
regulations and requirements
- Abides by all regulations, policies, procedures and
standards
- Other duties as assigned Performance Responsibilities:
- Maintains positive internal and external customer service
relationships
- Maintains open lines of communication
- Plans and organizes work effectively and ensures its
completion
- Meets all productivity requirements
- Demonstrates team behavior and promotes a team-oriented
environment
- Actively participates in continuous quality improvement
- Represents the organization professionally at all times
Position Requirements & Competencies:
- High school diploma with a minimum of one year experience in
home care
- Ability to work with a wide variety of patients and
employees
- Excellent verbal and written communication skills
- Responds positively to direction and is able to effectively
carry out assigned tasks to completion
- Ability to effectively interpret, apply and communicate
policies, procedures and regulations
- Ability to operate PC-based software programs including
proficiency in Word, Excel, and PowerPoint Working conditions: The
physical demands described here are representative of those that
must be met by an employee to successfully perform the essential
functions of this job. While performing the duties of this job, the
employee is regularly required to sit, talk, hear; use hands to
finger, and handle controls. The employee frequently is required to
reach with hands and arms. The employee is occasionally required to
stand, walk, and stoop. Specific vision abilities required by this
job include close vision and the ability to adjust focus.
Environment: Moderate noise level similar to a typical office
environment with computers, printers, and work activity.Addus
provides equal employment opportunities to all employees and
applicants for employment and prohibits discrimination and
harassment of any type without regard to race, color, religion,
age, sex, national origin, disability status, genetics, protected
veteran status, sexual orientation, gender identity or expression,
or any other characteristic protected by federal, state or local
laws. This policy applies to all terms and conditions of
employment, including recruiting, hiring, placement, promotion,
termination, layoff, recall, transfer, leaves of absence,
compensation and training. To apply via text, text 906 to (334)
518-4376
Keywords: Queen City Hospice, Cincinnati , Clinical Team Assistant (CTA), Healthcare , Mason, Ohio
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