MEDICAL ASSISTANT EAST includes Anderson, Batavia,
Company: Mercy Health
Location: Cincinnati
Posted on: January 26, 2023
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Job Description:
Thank you for considering a career at Mercy HealthSummary of
Primary Function/General Purpose of PositionThe Medical Assistant
is a multi-skilled clinical professional that provides indirect
and/or direct patient care within the scope of practice and in
alignment with the standards of excellence and quality. Under the
direction of the provider, the Medical Assistant contributes to the
completion of the patient's chief complaint (including, but not
limited, to respirations, blood pressure, pulse oximetry, height,
weight, and temperature), documents patient/family needs,
participates in planning and implementing care for patients, and
administers ordered medications (oral, injection, topically, etc.)
within the Medical Assisting scope and state guidelines.Essential
Job Functions--- Understands and adheres to the legal
responsibilities and requirements within the Medical Assistant
role.--- Identifies significant changes in patient condition
through data collection and reports them to the provider.---
Troubleshoots issues and escalate problems to provider, direct
supervisor, or appropriate internal resource.--- Demonstrates
standards of excellence in care in all interactions, for both
internal and external customers.--- Maintains clinical and
administrative skills per the departmental competency guidelines to
meet patient care and daily operational needs.--- Show patients to
examination rooms and prepare them for the physician.--- Travels to
other facilities for BSMH providers or adjusts hours to meet
patient care needs as directed by the practice manager as
needed.--- Maintains a safe and supportive environment by keeping
the work area, exam rooms, and equipment in clean, orderly, and
safe manner, ensuring availability and proper functioning of
supplies and equipment.--- Assists patient and provider with
virtual health visits which may include setting up the visit
through appropriate platform, pre-charting the virtual visit prior
to the scheduled appointment, contacting the patient to ensure
preparedness for the virtual visit, troubleshooting virtual visit
issues when needed, obtaining chief complaint and health
maintenance checks, medication review, and other relevant patient
details prior to the actual virtual visit.--- Documents in
electronic medical records (EMR) accurately and appropriately.---
Manages in basket messages in the electronic health record (EHR)
under the Provider's verbatim instructions.--- Performs front desk
workflows (i.e., My Chart requests, patient registration,
scheduling, phone triage, cash handling, and
check-in/check-out).--- Follows up on orders, appointments,
referrals, and follow up visits and collects co-pays as needed.---
Other duties include, but not limited to, ordering supplies
appropriately, tracking referrals, labs and diagnostic tests,
disposing of contaminated supplies, etc.This document is not an
exhaustive list of all responsibilities, skills, duties,
requirements, or working conditions associated with the job.
Employees may be required to perform other job-related duties as
required by their supervisor, subject to reasonable
accommodation.Licensing/CertificationMedical Assisting
certification (required within 14 months of placement in MA role):
Certified Medical Assistant (American Association of Medical
Assisting), Registered Medical Assistant (American Medical
Technologists), Certified Clinical Medical Assistant (National
Healthcareer Association, or National Certified Medical Assistant
(National Center for Competency Testing). If incumbent is unable to
obtain MA certification, an Assessment-Based Recognition in Order
Entry (ABR-OE) is acceptable within same time period.BLS Basic Life
Support (preferred upon hire, required within 90 days of
hire)EducationHigh School/GED (required)Work Experience1 year of
healthcare experience (preferred)2 years of clerical physician
practice experience (preferred)TrainingNoneSkills--- Record
patients' medical history, vital statistics, or information such as
test results in medical records.--- Interview patients to obtain
medical information and measure their vital signs, weight, and
height.--- Prepare and administer medications as directed by a
physician.--- Collect blood, tissue, or other laboratory specimens,
log the specimens, and prepare them for testing.--- Provide
authorized prescription and drug refill information for pharmacies
as directed by provider.--- Explain treatment procedures,
medications, diets, or physicians' instructions to patients.---
Clean and sterilize instruments and dispose of contaminated
supplies.--- Perform routine laboratory tests and sample
analyses.--- Perform general office duties, such as answering
telephones, taking dictation, or completing insurance forms.---
Successfully completes skills or competency checklists to be able
to help physicians examine and treat patients, performing such
tasks as handing them instruments, giving injections, removing
sutures, changing dressings on wounds.--- Strong oral and written
communication skills--- Ability to collaboratively work with
patients, families, and teams within a high-volume environment.---
Medical terminology--- Attention to detail--- Ability to
multitask--- Ability to use standard office equipment (i.e.
computer, copier, phone, fax machine)Working ConditionsPeriods of
high stress and fluctuating workloads may occurMay be exposed to
physical altercations and verbal abuseMay be exposed to adverse
weather conditions; cold, hot, dust, wind, etc.May be exposed to
limited hazardous substances or body fluids*May be exposed to human
blood and other potentially infectious materials*May have periods
of constant interruptionsGeneral office environmentRequired to car
travel to off-site locations, occasionally in adverse weather
conditions* Individuals in this position are required to exercise
universal precautions, use personal protective equipment and
devices, and learn the policies concerning infection
control.Physical RequirementsLifting/Carrying (0-50 lbs.)
1-33%Lifting/Carrying (50-100 lbs.) 1-33%Push/Pull (0-50 lbs.)
1-33%Push/Pull (50-100 lbs.) 1-33%Stoop/Kneel 1-33%Crawling
1-33%Climbing 1-33%Balance 1-33%Bending 1-33%Sitting 34-66%Walking
34-66%Standing 34-66%Additional Physical Requirements/HazardsManual
dexterity (eye/hand coordination)Maneuver weight of patientsHear
alarms/telephone/audio recorderReach above shoulderRepetitive
arm/hand movementsFinger DexterityColor VisionAcuity - farAcuity -
nearDepth perceptionUse of latex productsExposure to
toxic/caustic/chemicals/detergentsExposure to moving mechanical
partsExposure to dust/fumesExposure to x ray/electromagnetic
energyPatient PopulationDemonstrates the knowledge and skills
necessary to provide care appropriate to the age of the patients
served on his or her assigned unit.Demonstrates knowledge of the
principles of growth and development of the life span and possesses
the ability to assess data reflective of the patient's status and
interprets the appropriate information needed to identify each
patient's requirements relative to his or her age, specific needs
and to provide the care needed as described in departmental
policies and procedures.Neonates (0-4 weeks)Infant (1-12
months)Pediatrics (1-12 years)Adolescents (13-17 years)Adults
(18-64 years)Geriatrics (65 years and older)Mercy Health is an
equal opportunity employer.Many of our opportunities reward* your
hard work with:Comprehensive, affordable medical, dental and vision
plansPrescription drug coverageFlexible spending accountsLife
insurance w/AD&DEmployer contributions to retirement savings
plan when eligiblePaid time offEducational AssistanceAnd much
more*Benefits offerings vary according to employment
statusScheduled Weekly Hours:40Work Shift:Days/Afternoons (United
States of America)Department:All applicants will receive
consideration for employment without regard to race, color,
national origin, religion, sex, sexual orientation, gender
identity, age, genetic information, or protected veteran status,
and will not be discriminated against on the basis of disability.
If you'd like to view a copy of the affirmative action plan or
policy statement for Mercy Health - Youngstown, Ohio or Bon Secours
- Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia,
which are Affirmative Action and Equal Opportunity Employer, please
email recruitment@mercy.com. If you are an individual with a
disability and would like to request a reasonable accommodation as
part of the employment selection process, please contact The Talent
Acquisition Team at recruitment@mercy.com
Keywords: Mercy Health, Cincinnati , MEDICAL ASSISTANT EAST includes Anderson, Batavia,, Healthcare , Cincinnati, Ohio
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