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Customer Service Sales Specialist - Full Time

Company: Tire Discounters
Location: Cincinnati
Posted on: September 15, 2020

Job Description:

BASED IN OUR CINCINNATI OFFICEAre you an experienced Customer Service Specialist looking for a role where you can make an impact? Do you have a passion for cars and want a career that allows you to tap into that passion? Join our team as our call center Customer Service Sales Specialist.What the Customer Service Specialist Does:* Provide excellent customer service to all external and internal customers* Answer inbound customer service calls to our customer service hotline* Answer inbound employee calls needing assistance with our point of sale system* Document customer service feedback through internal processes and systems* Follow up with appropriate stakeholders to ensure customer feedback is addressedRequirements:* Commitment to maintaining a positive customer experience* Experience in a customer service role.* Proficiency with Microsoft Office concentrating in Outlook, Word, and Excel* Excellent verbal and written communication skills.* High School Diploma* Automotive experience is preferred but not requiredBenefits Include:* Five Day work week and weekly pay.* Medical, Dental, Vision, Short Term and Long Term Disability, Life Insurance, and 401k Program* Employee discount program* Paid vacations and holidays* Strong advancement opportunities - We want to see you grow and succeedAbout Us:Tire Discounters, headquartered in Cincinnati, Ohio, is a Midwest based family owned and operated company. Started in 1976, the company has grown to over 125 stores and still growing. Tire Discounters stores are in many major cities throughout Ohio, Kentucky, Indiana, Tennessee, Georgia, and Alabama. Our company was rated the 7th largest independent tire retailer in the United States, voted as #1 Tire Store in Cincinnati for 11 years running, and the #1 Auto Repair Retailer in Cincinnati for the past 4 years.

Keywords: Tire Discounters, Cincinnati , Customer Service Sales Specialist - Full Time, Hospitality & Tourism , Cincinnati, Ohio

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