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PM Restaurant Server

Company: Pyramid Hotel Group
Location: Cincinnati
Posted on: June 26, 2022

Job Description:

Are you a born performer? Are you an Expert in your craft? Do you want to redefine hospitality in Cincinnati and beyond and be a part of a hotel that is exactly like nothing else? If so, then The Lytle Park Hotel could be just the place for you Join us as we embark upon our journey to redefine hospitality and bring back the classics. Find out today what a career with Pyramid Hotel Group at the Lytle Park Hotel, Autograph Collection can mean for you The Lytle Park Hotel provides you with a choice of Free Parking or Free Monthly Bus Pass We are seeking a passionate hospitality professional, strengths in service, thorough knowledge of the guests experience, and exceptional Beyond Compare service attitude for the position of Server. This Expert is responsible for ensuring that all guests have the highest quality experience possible, while serving the guest in a Five Star manner. The primary responsibilities for the Server will include but are not limited to: Greets and seats guests in alternating sections of the restaurant as quickly as possible, presents them with menus, makes meal suggestions and appropriate wine selections and answers questions regarding meal preparation. Takes order and presents check to the cook. Records all sales using appropriate cash register, and follows all cash handling procedures. Maintains cash bank, guest checks, and processes guest payment according to established procedures. Balances all checks and completes closing paperwork at the end of the shift. Serves order as soon as ready in a professional and pleasant manner. Makes sure proper garnish is on plate before serving. Presents check to guest for payment. Continuously checks on the needs of guests in entire restaurant, bussing tables, and pouring beverages. Responds in a proactive manner to any guest concerns to ensure satisfaction. Is knowledgeable of all menu items (food and beverage), including how they are prepared, and their status for the day. Completes side work to include polishing/rolling silverware, stocking condiments and glasses, sweeping and cleaning as directed by manager. Practices clean as you go method, and sanitation standards. Reports all tips received on a daily basis and records them on a tip declaration sheet. Ensures alcohol awareness procedures are in place (TIPS) and notifies manager of any guest incidents. Assists with room service, bartender and lounge duties as necessary. Able to carry trays and move items weighing up to 30 pounds and able to stand for 8 consecutive hours. Has a thorough knowledge of emergency and life safety procedures, and follows all key control procedures. Provides the highest quality of service to guests at all times and practices each item on the Winegardner & Hammons Hotel Group pledge card. Wears proper uniform and nametag at all times in accordance with the standards of personal appearance guidelines in the Winegardner & Hammons Hotel Group handbook. Performs all other duties deemed necessary by management. Experts at The Lytle Park Hotel must possess our core values to assist with realizing our mission of Honored Hospitality. Positive Genuine Honorable Caring Passionate Open Minded Must have at least (1) or more years of experience in Hospitality, with a combination of previous Food & Beverage in a Luxury environment preferred. The Lytle Park Hotel is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regards to race, color national origin, gender (including pregnancy), age, religion, disability, sexual orientation, or veteran status, or any other status or characteristic protected by law. of Openings: 4 Opening ID: 2022-16299 External Company URL: https://careers-phg.icims.com Street: 311 Pike Street

Keywords: Pyramid Hotel Group, Cincinnati , PM Restaurant Server, Hospitality & Tourism , Cincinnati, Ohio

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