Hotel Assistant Manager

Company: Homewood Suites by Hilton Florence
Location: Florence
Posted on: March 20, 2023

Job Description:

We are looking for an experienced Assistant General Manager with solid leadership abilities who can grow with us. You will collaborate with our general manager to plan and oversee the hotel's daily operations, and assume the GM's responsibilities in their absence. This position is responsible for managing employees and ensuring our guests have a 5-star experience with our services. Our ideal candidate is passionate about customer service while also maintaining the hotel's budget and quality standards. You must have 3 years of management experience in the hospitality industry, and a bachelor's degree in hospitality management is strongly preferred. Apply today if this sounds like an exciting new opportunity for you!

Responsibilities:

Manage compliance with company or brand established policies and procedures and any local, state, and federal laws and regulations
Recommend improvements that will improve the hotel profitability by analyzing department performance and identifying problem areas
Collaborate with department heads and the general manager to develop an annual budget, and assess performance throughout the year, making modifications as needed to preserve profitability
Support the general manager in the daily operation of the hotel to ensure that all guest service standards are met
Deliver support to the human resources department to help them improve turnover management, employee motivation, and staff growth and retention


Qualifications:

Have superb communication skills, organizational skills, and problem-solving skills
You must have previous experience in a manager role overseeing a team, preferably in a hospitality role
Must have at least 3 or more years of experience in the hospitality field
This role requires a strong emphasis on putting the guest first and providing exceptional customer service
You must have a high school diploma or GED; bachelor's degree in hospitality management, or a related field


About Company:
Founded in 2005, Rolling Hills Hospitality operates 15 hotel properties with a central focus on exceeding the expectations of its guests. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving a simplicity that can be applied to any business model. Through our management agreements, we are responsible for hiring, training, and leading over 300 employees throughout the Ohio Valley. Rolling Hills Hospitality currently maintains upstanding relationships with the nation's top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of "if we take care of our employees then our employees will take care of our guests," our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come. -

Keywords: Homewood Suites by Hilton Florence, Cincinnati , Hotel Assistant Manager, Hospitality & Tourism , Florence, Ohio