Hotel Assistant Manager
Company: Homewood Suites by Hilton Florence
Location: Florence
Posted on: March 20, 2023
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Job Description:
We are looking for an experienced Assistant General Manager with
solid leadership abilities who can grow with us. You will
collaborate with our general manager to plan and oversee the
hotel's daily operations, and assume the GM's responsibilities in
their absence. This position is responsible for managing employees
and ensuring our guests have a 5-star experience with our services.
Our ideal candidate is passionate about customer service while also
maintaining the hotel's budget and quality standards. You must have
3 years of management experience in the hospitality industry, and a
bachelor's degree in hospitality management is strongly preferred.
Apply today if this sounds like an exciting new opportunity for
you!
Responsibilities:
Manage compliance with company or brand established policies and
procedures and any local, state, and federal laws and
regulations
Recommend improvements that will improve the hotel profitability by
analyzing department performance and identifying problem areas
Collaborate with department heads and the general manager to
develop an annual budget, and assess performance throughout the
year, making modifications as needed to preserve profitability
Support the general manager in the daily operation of the hotel to
ensure that all guest service standards are met
Deliver support to the human resources department to help them
improve turnover management, employee motivation, and staff growth
and retention
Qualifications:
Have superb communication skills, organizational skills, and
problem-solving skills
You must have previous experience in a manager role overseeing a
team, preferably in a hospitality role
Must have at least 3 or more years of experience in the hospitality
field
This role requires a strong emphasis on putting the guest first and
providing exceptional customer service
You must have a high school diploma or GED; bachelor's degree in
hospitality management, or a related field
About Company:
Founded in 2005, Rolling Hills Hospitality operates 15 hotel
properties with a central focus on exceeding the expectations of
its guests. Rolling Hills Hospitality has positioned itself as one
of the premier hotel development and management firms in the region
by embodying high operational standards while achieving a
simplicity that can be applied to any business model. Through our
management agreements, we are responsible for hiring, training, and
leading over 300 employees throughout the Ohio Valley. Rolling
Hills Hospitality currently maintains upstanding relationships with
the nation's top hotel companies, including Marriott, Hilton, IHG,
and Hyatt. Built on the principle of "if we take care of our
employees then our employees will take care of our guests," our
goal is to create a fun working environment for our employees so
that we are positioned for growth and excitement for years to come.
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Keywords: Homewood Suites by Hilton Florence, Cincinnati , Hotel Assistant Manager, Hospitality & Tourism , Florence, Ohio
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