GUEST SERVICES ASSOCIATE- PT DAY SHIFT
Company: TriHealth
Location: Loveland
Posted on: May 28, 2023
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Job Description:
** GUEST SERVICES ASSOCIATE- PT DAY SHIFT**City: Montgomery
State: OH Job Requisition Number: 259179 **Attention current
TriHealth employees:** **Please apply for this position by
submitting an online internal application via SuccessFactors.
Please be certain to update your SuccessFactors Employee Profile
prior to applying to this position.**GUEST SERVICES ASSOCIATE: This
position is responsible for the First Impression of the TriHealth
hospitals; providing a warm welcome and greeting to all patients,
visitors, and other guests. This position requires excellent
customer service skills, professional appearance, and key behaviors
that help guests feel important, listened to, and made at ease.
This position is also responsible for providing guests with
information about patient locations, assistance with getting guests
where they need to go, and other information and needs of the
guests. This position requires resourcefulness, initiative, and
flexibility in order to problem solve to meet expectations of
internal (other team members) and external (patients, families,
guests) customers. This position requires knowledge of and
adherence to Hospital/State/Federal HIPAA laws and standards. This
position must demonstrate working knowledge of TriHealth
departments, functions, locations. This position is located at key
access points in the hospitals typically in the main lobbies,
secondary lobbies, or high traffic hallways.MINIMUM
REQUIREMENTS:EDUCATION: High School Degree or GED Or Other Related
Field EXPERIENCE: 2-3 years Customer ServiceSPECIALIZED KNOWLEDGE:
Excellent communication and customer service skills. Ability to
remain calm, friendly, at all times and in all situations. Ability
to de-escalate issues and to escalate concerns as appropriate..Job
Title: GUEST SERVICES ASSOCIATE- PT DAY SHIFTDepartment Name: NRTH
GUEST SERVICESLocation: Bethesda North HospitalHourly/Salaried:
HourlyEmployment Status: Part Time PositionBi-Weekly Hours:40Shift:
Day/Evening ShiftWeekend Commitment: YesHoliday Commitment:
YesOn-Call Commitment: No**Nearest Major Market:** Cincinnati **Job
Segment:** Clinic, Hospice, Palliative, Healthcare
Keywords: TriHealth, Cincinnati , GUEST SERVICES ASSOCIATE- PT DAY SHIFT, Hospitality & Tourism , Loveland, Ohio
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