Restaurant Manager

Company: Spoon & Cellar
Location: Cincinnati
Posted on: May 28, 2023

Job Description:

We're looking for someone who has outstanding communication and customer service skills to work alongside our staff as the restaurant shift manager. You'll be in charge of overseeing restaurant operations during your shifts, which includes scheduling staff and distributing assignments to restaurant employees. As a shift manager, you'll also be responsible for greeting and serving customers, dealing with client complaints, and assuring compliance with all food and beverage safety rules. If you bring excellent organizational and team management skills and have previous food service experience, apply now!

Responsibilities:

Instruct the staff on safety procedures, customer service best practices, and restaurant cleanliness requirements
Cover the duties of crew members who are unable to work their shifts
Delegate activities to employees and make sure they are executed efficiently and successfully
Respond to customer issues in a timely, efficient, and polite manner
Schedule shifts, train and oversee restaurant employees to boost productivity levels and ensure compliance


Qualifications:

This position requires a high school diploma or GED
Prior food service experience is required, as well as the ability to perform different restaurant employee roles
Have superb communication skills, organizational skills, and problem-solving skills
Must have prior experience managing a staff or in a relevant supervisory role
Computer skills and experience with MS Office strongly desired


About Company:
Founded in 2005, Rolling Hills Hospitality operates 15 hotel properties with a central focus on exceeding the expectations of its guests. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving a simplicity that can be applied to any business model. Through our management agreements, we are responsible for hiring, training, and leading over 300 employees throughout the Ohio Valley. Rolling Hills Hospitality currently maintains upstanding relationships with the nation's top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of "if we take care of our employees then our employees will take care of our guests," our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come. -

Keywords: Spoon & Cellar, Cincinnati , Restaurant Manager, Hospitality & Tourism , Cincinnati, Ohio