Claims Customer Service Representative

Company: Munich Re
Location: Amelia
Posted on: April 30, 2024

Job Description:

Claims Customer Service Representative Company American Modern Insurance Group Location Amelia , United States

Want to find a place where you can grow your career?
Do you like helping people in times of need?

American Modern Insurance Group is recruiting for a Customer Service Representative for our inbound Claims contact center in Amelia, OH. As our customer service representative, you will answer high volume inbound calls, focusing on capturing detailed information for newly reported claims as well as answering questions on claims previously reported. You may also answer inquiries pertaining to settlement, status and pending documentation. This position will work a hybrid schedule (2-3 days in the office each week). The hours are Monday - Friday 10am - 7pm EST. Overtime during catastrophes is required.

This position may be a good fit, if:

• You are an excellent communicator
• You have strong customer service skills
• You learn quickly
• You have good attention to detail
• You efficiently multi-task
• You are highly motivated and driven Benefits that set us apart:
  • Comprehensive medical, dental and vison benefits
  • Paid time off as well as holiday pay
  • 401K with an employer match and employer sponsored retirement savings plan
  • Tuition assistance
  • Unlimited internal career opportunities
    
    At American Modern, a subsidiary of Munich Re, we see Diversity and Inclusion as a solution to the challenges and opportunities all around us. Our goal is to foster an inclusive culture and build a workforce that reflects the customers we serve and the communities in which we live and work. We strive to provide a workplace where all of our colleagues feel respected, valued and empowered to achieve their very best every day. We recruit and develop talent with a focus on providing our customers the most innovative products and services.
    
    We are an equal opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Keywords: Munich Re, Cincinnati , Claims Customer Service Representative, Hospitality & Tourism , Amelia, Ohio