IVR Developer
Company: Kforce Technology Staffing
Location: Cincinnati
Posted on: April 10, 2021
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Job Description:
RESPONSIBILITIES Kforce has a client in search of an IVR
Developer in Cincinnati, UT. Duties Responsible for researching and
analyzing data processing practices and procedures and develops
solutions and recommendations for improvement Completes complex
programming assignments by defining specifications, writing new or
modified code, and testing the code to verify the program Maintains
project estimates and project management timelines for major
projects Verifies completeness and accuracy of specifications for
major projects to be estimated (e.g., report changes, control file
changes, file fixes) Determines programming requirements for major
projects (e.g., product updates, conversions) Develops requirements
for system enhancements Conducts research and documents findings
and recommendations by using analytical problem solving Provides
client support, training, testing and vendor relations REQUIREMENTS
Bachelor's degree from a four-year college or university in a
related area 3-5 years of work experience with a minimum 2 years of
programming experience in financial services or a related industry
and 1 year of programming experience in a directly related
associate or entry-level position Or equivalent combination of
education and experience Contact CenterIVR Technologies Technical
leadership experience C .NET, Genesys PureConnect, Nuance Mix,
Natural Language Processing (NLP), Web Services REST SOAP, SQL
Server Agile experience Complexity of Work Moderately routine
General policies applied Some decision-making BankingFinancial
experience is a nice to have Kforce is an Equal
OpportunityAffirmative Action Employer. All qualified applicants
will receive consideration for employment without regard to race,
color, religion, sex, pregnancy, sexual orientation, gender
identity, national origin, age, protected veteran status, or
disability status.
Keywords: Kforce Technology Staffing, Cincinnati , IVR Developer, IT / Software / Systems , Cincinnati, Ohio
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