Mobile Billing Coordinator -1st shift

Company: Dickinson Fleet Services
Location: Cincinnati
Posted on: November 23, 2021

Job Description:

Dickinson Fleet Services keeps your fleet moving.Headquartered in Indianapolis, Dickinson Fleet Services (DFS) has grown to become one of the largest fleet maintenance companies in the country.DFS is the leading provider of on-site mobile maintenance and repair services nationwide, offering mobile on-site fleet service for light medium, and heavy-duty trucks and trailers. DFS also services customers utilizing its 20+ nationwide service centers; each offering select services, such as accident repair, paint, refurbishment, and heavy mechanical repair. Supported by a 24/7 in-house call-center, DFS provides maintenance scheduled and unscheduled services to fleets anywhere, anytime.DFS is currently hiring a Mobile Billing Coordinator to support growth of the company. As a Mobile Billing Coordinator, you will be Accountable for creating invoices out of repair orders and submitting to customers for approval and/or payment with required documentation.Duties & Responsibilities: Prepare repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required based on what technicians submit, entering RO into service database system.Verify technicians have selected correct VMRS code related to repairs made and billing hours are in-line with standard repair times.Prepare actual invoice off created RO by applying customer specific rates and mark-ups.Reach out to technicians and regional service managers on repairs and required information to process invoices.Communicate with customers via email, fax, or phone to retrieve purchase order approvals and/or discuss billing issues.Gather necessary paperwork and upload into system for records.Requirements: Where permitted by applicable law, must be fully vaccinated against COVID-19 to be considered for this U.S. based job. Reasonable accommodations for medical and religious objections will be considered.Self-sufficient work ethicPrior experience in the Auto Repair/Maintenance industry is highly preferred.Excellent Microsoft Excel skillsExperience with Microsoft Outlook and Microsoft WordAbility to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.Maintains professional but friendly demeanor.Demonstrates strong interpersonal and customer service skills.Communicates clearly and effectively.Pays close attention to detail.Exhibits ability to remain calm and polite when dealing with frustrated customers and/or technicians.Why Dickinson?Excellent benefits: An excellent medical, dental and vision plan with a zero premium monthly contribution option, a 401(k) plan with company match, a wellness program and more.Strong values: We're family owned, we value our people and we have created a culture based on strong values.Grow your skills: We'll set you up for success with great training, as you come on board and on an ongoing basis.Accelerate your career: History shows that strong performers can move up to a Lead or Manager role or follow other paths within our company.The stability of an industry leader: Our passion for quality work and excellent customer service have helped us dominate our market. Our customers include some of the nation's largest fleet operators.DFS is now part of Cox Automotive GroupThere is nothing ordinary about Cox Automotive. We are people of every background driven by our passion for mobility, innovation, client success and community outreach. We make buying, selling, owning, and using cars easier for everyone. Touching more than 40,000 clients across five continents, we bring together the best brands and the best teams to propel the automotive industry forward. Some of those team members work for our iconic and groundbreaking consumer brands like Autotrader -- - and Kelley Blue Book-- -, while others are creating the future of automotive at industry-facing brands like -- -, Manheim -- -, NextGear Capital -- -, vAuto -- - and Xtime-- -. Cox Automotive is part of Cox Enterprises, a privately-owned, Atlanta-based company with revenues exceeding $20 billion. Come join a global, family business that treats team members and clients like they are just that - family. For more information about Cox Automotive, visit .Job Type: Full-timeBenefits:401(k) matchingDental insuranceHealth insuranceLife insurancePaid time offVision insuranceSchedule:Day shiftWork Location: One location

Keywords: Dickinson Fleet Services, Cincinnati , Mobile Billing Coordinator -1st shift, IT / Software / Systems , Cincinnati, Ohio