Microsoft Messaging Engineer (Cloud Engineer II)
Company: Western & Southern Financial Group
Location: Cincinnati
Posted on: June 25, 2022
Job Description:
Summary of Responsibilities: Serves as a point of contact for
Cloud/infrastructure-related projects, questions and issues.
Participates in the design, implementation and administration of
Cloud-based platform solutions working alongside Cloud Architects
and other teams (e.g., Web, Database, Storage, Networking, IAM) to
ensure that initial and anticipated future business requirements
are presented. Partners with Information Security to ensure that
the proposed infrastructure solution complies with our Cloud
security standards. Position Responsibilities:
- Monitors new developments in emerging Cloud technology trends.
Identifies new products with potential benefit to W&SFG and
conducts in-depth research and analysis of these products.
- Demonstrates the applicability of tools in real-world
applications. Investigates their use in W&SFG and recommends
adoption of new technologies/methodologies when appropriate.
- Provides "swat team" style support to development projects by
resolving complex problems.
- Ensures projects remain on track with aggressive
schedules.
- Engages in the SDLC of new systems and technologies and/or
major system improvements. Frequently handles or directs projects,
from research to implementation.
- Ensures the feasibility of proposed projects and evaluates new
software packages in terms of cost, resources, system capability,
and other attributes.
- Engages with vendors and third parties to support platforms and
implement improvements.
- Ensures SLA commitments both internally and externally.
- Performs other duties as assigned by management. Selection
Criteria:
- Demonstrated ability to function on application and technical
projects with little or no supervision.
- Demonstrated adaptability when required to adjust to multiple
demands, shifting priorities, ambiguity and rapid change.
- Demonstrated experience setting goals and successfully
implementing and achieving goals, seeking to improve business and
technical processes.
- Demonstrated experience effectively handling customers and
providing excellent service.
- Proven strong analytical skills, including demonstrated
experience identifying and quantifying problems and providing
effective solutions. Good decision-making skills when dealing with
multiple alternatives.
- Demonstrated experience working effectively within a team,
motivating co-workers in difficult situations.
- Must provide examples of working under multiple deadlines and
minimal supervision. Successfully organizing and effectively
completing projects where given little or no direction.
- Proven verbal and written communication skills with ability to
convey information to internal and external customers in a clear,
focused and concise manner. Work Setting:
- This position works in an office setting and remains in a
stationary position for long periods of time while working at a
desk, on a computer or with other standard office equipment, or
while in meetings.
- Requires visual acuity to read a variety of correspondence,
reports and forms, and to prepare and analyze data in an accurate,
neat and thorough manner.
- Ability to continuously make repetitive motions of the wrists,
hands and/or fingers. Educational Requirements:
- Bachelor's degree in information security, computer science, or
information technology or commensurate selection criteria
experience. Qualifications
- 5+ years of professional IT experience including 2 years of
support experience in related technologies such as Microsoft 365
(Exchange Online, SharePoint, etc.) and/or Azure as well as other
cloud platforms.
- Solid infrastructure background, strong understanding of
products and technologies such as Active Directory, Microsoft
Exchange, messaging, etc., as well as Cloud infrastructure/services
and delivery models.
- Solid technical experience in infrastructure deployment and
maintenance.
- Good communication skills with experience in customer support.
Certifications & Licenses (i.e., Series 6 & 63, CPA, etc.):
- Microsoft Azure or M365 certifications are a strong plus.
Position Demands: - Extended hours required during peak workloads
or special projects.
- Occasional travel may be required.
Keywords: Western & Southern Financial Group, Cincinnati , Microsoft Messaging Engineer (Cloud Engineer II), IT / Software / Systems , Cincinnati, Ohio
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