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Account Coordinator 3PL - Web Incentives

Company: Links Unlimited Inc
Location: Cincinnati
Posted on: June 6, 2024

Job Description:

Description:Links Unlimited, Inc. is one of Cincinnatis largest private companies and a leader in the corporate incentives industry. We offer a full range of services to our corporate customers with a focus on product procurement, decoration management, product warehousing, and order fulfillment.Were seeking an Account Coordinator-3PL-Web Incentives to support our growing team. The Account Coordinator is responsible for the administration of third-party logistics and incentives website fulfillment for designated accounts. This position ensures that all orders are processed smoothly, data is organized and maintained and provides exceptional service to the account contacts and end users. This position reports to the Sr. Account Manager.We believe that our employees are essential to our ongoing success, and we are pursuing an individual who is passionate about ones work and a determined team player. Our workforce is energetic, talented, and poised for growth in this exciting market.What Youll Be Doing:Handle client calls and inquiries, ensure orders are processed efficiently and manage product life cycles.Manage product setup, POs and ASNs for third-party logistics customers as well as consigned goods for incentive website customers.Work with the logistics team to ensure accuracy of inbound inventory.Maintain and organize account data and related customer information.Become a product expert and work with the customer and our logistics team to handle receiving and shipping issues as well as shipping deadlines.General data entry and clerical dutiesMeet departmental objectives and goals.Requirements:Required Skills:Proficiency in Microsoft Office programsBasic knowledge of process and workflow managementExcellent Attention to DetailAbility to proactively troubleshoot and make recommendations for process improvement.Excellent customer service and communication skillsAbility to build rapport with customersProfessional phone presenceEducation and Experience:Bachelors degree requiredKnowledge of P21 or other ERM system a plusPhysical Requirements:Prolonged periods of sitting at a desk and working on a computer.Benefits:401K and matchEmployees paid medical insuranceCompetitive payPaid time offPaid HolidaysEmployee discount programOn- Site GymPaid maternity/paternity leaveCareer AdvancementProfit Sharingby Jobble

Keywords: Links Unlimited Inc, Cincinnati , Account Coordinator 3PL - Web Incentives, IT / Software / Systems , Cincinnati, Ohio

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