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Support Analyst

Company: Reqroute
Location: Cincinnati
Posted on: June 14, 2019

Job Description:

Greeting!! Please go through the requirement and let me know if you are interested. Role: Support Analyst Location: Cincinnati, OH Duration: Fulltime Interview Mode: Telephonic/Skype Job Description looking for an application support engineer who has expertise on DB, Unix/Linux, Java Middleware areas Mandatory skills: Part of support organization which includes weekends and 24X7 support in a global teams (global delivery model)/ been part of L2/L3 support teams SQL and Oracle Database queries and migration experience/Shell scripting Experience on Java middleware and web sphere Aware of Disaster recovery testing Unix/Linux OS environments experience Nice to have - E&U experience Job Role: Understanding the existing application from a functional and technical point of view and provide the solution accordingly Provide support and prepare technical documentation Effective in anticipating and understanding customer expectations, and ensure customer requirements are met and expectations appropriately managed Work Experience of around 5-10 years in projects involving L2/L3 support ITIL experience/certification preferred

Keywords: Reqroute, Cincinnati , Support Analyst, IT / Software / Systems , Cincinnati, Ohio

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