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Systems Administrator

Company: Better Choice Company
Location: Cincinnati
Posted on: June 15, 2019

Job Description:

Want to join us on our exciting journey? Our vision at Better Choice Company is healthier pets. Happier People. Better World. We're making things better for pets, people, and the planet through our various initiatives that focus on putting animals first and educating pet parents on the long-term benefits of a nutrient-rich raw food diet. The journey starts with knowledgeable, passionately engaged associates who are proud to recommend Better Choice Company as a place to work, who believe in our vision, and who are committed to delivering a superior customer experience. From our online store and distribution centers, to our call center and corporate offices, you'll work with others who share your values and commitment. We seek individuals who are passionate about animals and animal welfare, have great people skills, and are driven to grow and advance in their careers with us. Our ongoing growth is creating exceptional opportunities for professional development and personal enrichment throughout our organization. Job Summary As a Systems Administrator at Better Choice Company you will be responsible for maintaining our systems and networks which include LAN/WAN, VoIP system, email server and other computer based technologies while also assisting with rollouts, installations and upgrades. This position provides technical support for both hardware and software issues which would include monitoring the network to ensure network availability to all system users along with being responsible for documenting, organizing, modifying, installing, maintaining, and supporting computer systems. This position also interfaces with third party hardware and software vendors for both support issues and quoting purposes. Responsibilities Monitor data communications network to ensure that network is available to all system users and resolve data communication problems.Investigate and resolve computer hardware and software problems.Oversee the data processing function of the center.Install, modify and make minor repairs to microcomputer hardware and software systems and provide technical assistance and training to system users.Oversee the data processing functions of the center.Install, maintain, and upgrade physical and VMWare Windows servers.Deployment and integration of all network communication requirements for the LAN / WAN. This includes routers, switches, firewalls, servers, wireless/wired and remote access networking components along with all software applicable to configure, operate and manage these devices and the network as a whole.Assist with the administration of the network infrastructure to provide computer systems and application access for end users; AD, DHCP, DNS, GPO, TCP/IP, and VPN.Assist with the administration of other related components such as VoIP system, Email Server, and Microsoft Office suite.Create or modify basic PowerShell / Batch scripts to resolve performance problems and to automate certain system administration tasks.Implement and maintain measures to ensure that the network infrastructure runs efficiently, securely and without interruption and documenting all network changes and technical procedures related to this outcome.Install/deploy, configure, and maintain user workstations, software, and peripheral devices associated with the user.Involved in purchasing hardware/software and maintaining licensing along with their related documentation.Provide technical assistance/support to system users for IT-related problems.Troubleshoots hardware and system connectivity issues; researches computer related problems; documents issues and solutions.Assist the CTO with IT Projects and other duties as assigned by the CTO. RequirementsAssociates Degree in IT or equivalent work experience2 years' experience working in the fieldKnowledge of PC and Mac hardware, software, and networkingGeneral knowledge of MS Active Directory environment including networking knowledge of DNS, DHCP, TCP/IP, LAN, WANKnowledge of Microsoft Windows Server 2008-2019 also Windows OS 7 Pro & 10 ProProficient in Microsoft Office 2010-2016 and Office 365Must be detail-oriented and a self-starter with the desire to take initiative and work both independently and as part of a teamMust be disciplined, organized, with good critical and creative thinking for problem solving and the ability to learn new processes and technologies quicklyDemonstrate a willingness and capacity to work with a variety of people and personalities plus the skill to explain technical issues in a user friendly languageExperience with network firewalls, switches, VoIP, VLANs a plusBasic programming knowledge highly desirable Benefits OfferedPaid Time OffHealth InsuranceDental InsuranceHealthcare spending or reimbursement accounts such as HSAs or FSAsOther types of insuranceRetirement benefitsCareer Growth OpportunitiesConveniently Located next to Interstate SystemProven Industry Leader with Outstanding Reputation Seniority Level2 years' experience in management information systems operations. Directly related technical experience in systems analysis may be considered in lieu of formal education requirements. Education Associate's degree in IT or equivalent work experience IndustryRetailCPGConsumer Goods Employment TypeFull-time

Keywords: Better Choice Company, Cincinnati , Systems Administrator, IT / Software / Systems , Cincinnati, Ohio

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