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Digital Support Lead

Company: centraprise
Location: Cincinnati
Posted on: July 14, 2019

Job Description:

Job Description Role Digital Support Lead Mandatory Technical / Functional Skills 6+ years of experience in e-Commerce support operations Strong Experience in Incident management, Major Incident Management, Triaging, Change Management, Designing SOP''s, Publish reports Experience in all end to end e-Commerce processes Worked on Tools for management like Dynatrace, New Relic, ELK, Any ITIL process management tools Strong in communication with the Third parties, Senior leadership Roles and responsibility Incident management, Triaging, Change/Release Management, Design SOP''s, Publish reports Desirable Technical / Functional Skills Work with different teams - Technology and Business Teams Retail e-Commerce platform Java/J2EE, React JS, Unix, SQL (Good to have - Spring Boot) Total experience in required skill (years) 6+ years Work Location Blue Ash or Cincinnati , OH Duration Full Time

Keywords: centraprise, Cincinnati , Digital Support Lead, IT / Software / Systems , Cincinnati, Ohio

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