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IT Director, Business Applications

Company: Vaco Technology
Location: Cincinnati
Posted on: November 11, 2019

Job Description:

The IT Director, Business Applications is a hands-on position, responsible for the design, development, implementation, and support of business application systems. Provides overall direction and guidance to the analysts, developers, outside vendors, and other team members in the development and support of those applications. Works closely with the business managers to provide the required IT services and systems, in a manner that is service-oriented, standard and consistent, and maximizes value.He/she participates in the development, execution, and compliance enforcement of IT policy and practices. The person in this role works closely with the other business and IT managers to maintain a reliable, secure, and stable computing environment. ESSENTIAL DUTIES AND RESPONSIBILITIESStrategy & Governance

  • Serves as a member of the Information Technology Leadership Team.
  • Provide a consistent approach and collaborate with other members of IT management, such that decisions are made in line with both the IT and business strategies and objectives.
  • Participate in the development, communication, management, and maintenance of IT policies and procedures within the IT organization.
  • Participate in the development of the IT Strategic Plan and for managing the Application Portfolio, aligning with business strategy and objectives.
  • Maintain an industry awareness of information technology, IT best practices, and related technology trends, particularly as it relates to the laboratory industry. Identify innovation opportunities and working with the business leaders, plan how to leverage that technology or practice to the benefit of the organization.
  • Monitor regulatory guidelines and emerging industry standards to ascertain their impacts on the enterprise-wide systems and business processes.
  • Develop, implement, and maintain policies, procedures, and associated training plans for business application design, development, deployment, and supportProject Portfolio Management
    • Manage all applications-related projects in alignment with the business strategy and priorities.
    • Oversee project risks that might impact their schedule, costs, resources, scope, or value to the business.
    • Participate in the IT Governance process that determines project prioritization and resource planning. Prepare material and content in advance of the IT Governance sessions.People & Resource Management
      • Guide and supervise technical staff in the day-to-day operations.
      • Train, mentor, and develop employees, improving individual skills and contribution to company performance.
      • Work directly with outside ERP and other business system vendors or partners in the support of business applications and in the generation of RFPs or proposals. Manage the relationships to ensure that the vendors meet the business needs/SLAs and that contracts are optimized for business value.
      • Manage IT applications-related financial activities. Provide transparency and accountability of the cost and business value of IT solutions and services.Applications & Service Management
        • Plan, coordinate, and supervise all activities related to the design, development, and implementation of the current application portfolio. enterprise-wide information systems and software applications.
        • Develop and maintain a Change Management Policy, to ensure system changes are made in a controlled and transparent manner. This is to include standard and emergency changes related to business processes and applications.
        • Enable reliable delivery of change to the business and mitigate the risk of negatively impacting the stability of the existing operations and back-office environments.
        • Provide a timely and effective response to user requests and resolution of incidents. Record and fulfill user requests as related to business applications.
        • Support the implementation of the new ERP and LIMS solutions with the agreed-on expectations and outcomes. Ensure that the implementation of new solutions and services has the necessary support, from planning to execution to post-implementation support and staff training.Security & Risk Management
          • Oversee and manage user access and authorizations, ensuring secure controls for authorization and proper delegation of authority. Participate in the development, management, and enforcement of a System Access Control Policy.
          • Ensure that IT processes are compliant with company policy, governmental laws, regulations, and contractual requirements.
          • Participate in the development and testing of the disaster recovery plan, ensuring business continuity as it relates to the business applications, processes, and data. Data & Business Intelligence
            • Develop a set of capabilities, including people, processes, and technology, to enable the transformation of raw data into meaningful and useful information for the purpose of business operations and analysis.
            • Develop capabilities for secure, easy, and intuitive user access to the information, enabling data mining and reporting capabilities for the business.
            • Management of organizational databases to ensure that the right users have access to the right data and applications at the right time for the right reasons.Key Work Experience & Competencies
              • Eight (8) to ten (10) years previous IT experience (including programming experience in database, accounting, healthcare, retail, and numeric analysis); previous experience within a regulated medical, pharmaceutical, or retail environment strongly preferred.
              • Two or more years of IT management or supervisory responsibilities
              • Comprehensive knowledge of system development, implementations, project management, and support methodologies
              • Strong knowledge of ERP systems, business analytics, process improvements, and data reporting. SaaS ERP experience is highly preferred.
              • Solid understanding of data analysis, budgeting, and business operations
              • Strong analytical and problem-solving capabilities
              • Proven ability to guide others, providing training, coaching, and development paths for team membersSOFT SKILLS
                • A strong strategic and business mindset
                • Must have a communicative, collaborative, transparent, and trusted approach to working with his/her staff, colleagues, upper management, and outside partners
                • Treats others with respect and value, with diplomacy and tact
                • Ability to listen, build rapport, and credibility as a partner within the business and IT
                • Ability to focus on business value results, rather than technology solutions
                • Excellent organizational, planning, and management skills
                • Strong communications and interpersonal abilities
                • Strong customer-service orientation
                • Ability to make sound and logical judgments
                • Self-directed and self-regulated, while being accountable for his/her area of ownership and role
                • Ability to balance the needs of customers in a challenging laboratory setting with the requirements to maintain a stable, secure, and ever-changing systems environment
                • Ability to translate and communicate technical information to a non-technical audienceDesired Education
                  • Bachelor's degree in related field or equivalent years of experience; advanced degree or equivalent preferred.TRAVEL
                    • Less than 5% of domestic travel - provided by Dice

Keywords: Vaco Technology, Cincinnati , IT Director, Business Applications, IT / Software / Systems , Cincinnati, Ohio

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