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Customer Service Account Representative

Company: Aerotek
Location: Cincinnati
Posted on: January 14, 2021

Job Description:

Description:POSITION OBJECTIVE:Operates department machine and equipment according to Standard Operating Procedures (SOPs), Machine Setup (MS), Manufacturing Procedure (MP) instructions, job orders, specifications, engineering drawings, and job order special instructions. Maintains quality system requirements for medical device manufacturer according to ISO 13485 and FDA 21 CFR 820.PRIMARY RESPONSIBILITIES:1.Adheres to Good Manufacturing Practices (GMPs) and Good Documentation Practices (GDP)2.Reads work order and/or engineering drawings and manufacturing specifications to produce product as required3.Communicates with co-workers and supervisors to receive instructions and coordinate activities along with job order performance4.Visually inspects or measures in-process and finished product for specified quality attributes5.Completes work orders and other related Device History Record (DHR) paperwork as required6.Supports 5S, Lean Six Sigma, and continuous improvement projects within the department and facility to support quality objectives, along with customer and business needs7.Other duties may be assigned in different areas of the department, employee must be able to multi task.8.Employee will be trained to operate department machinery, must meet productivity standards and maintain good quality of work produced.9.Must be punctual and report to work station on time. Good attendance is a requirement.10.Practice good housekeeping and be well organized.11.Follow rules of conduct, dress code, PPE (personal protective equipment) must be practiced always.SKILLS & ABILITIES:---Employee must meet quality standards of productivity set by the company---Occasional decision making regarding quality of product produced---Must be able to work in different areas of the dept. and learn new job skills---Must be able to work with others in group settingREQUIRED QUALIFICATIONS (EDUCATION AND EXPERIENCE):---One (1) to three (3) years related experience and/or training or equivalent combination of education and experience---Must speak/read/write English---Must be familiar with Good Manufacturing Practices (GMP)/Quality System Regulations (QSR)/Good Documentation Practices (GDP) Great Attention to detail---Must be organized, have initiative, and ability to work well and cooperate with all levels of the departmentSPECIAL REQUIREMENTS:---Personal Protective Equipment: Eye protection & special clothing---Frequent handling & grasping, weight from 1lb-5lbs---Machine Paced WorkSkills:Inspection, Assembly, operating, machine, Machine Control, Assembly Equipment, Production, Cleanroom, Manufacturing Environment, Production LineTop Skills Details:1) Operating 2) Documentation3) Inspection4) Mechanically InclinedAdditional Skills & Qualifications:Must HAVE: -Operating experience- 6 months -Reading/writing/comunication in English -Attention to detail/inspection Experience Level:Intermediate LevelAbout Aerotek:We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing-- Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Keywords: Aerotek, Cincinnati , Customer Service Account Representative, Other , Cincinnati, Ohio

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