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HCL Commerce Administrator

Company: Perficient, Inc.
Location: Cincinnati
Posted on: April 10, 2021

Job Description:

Overview

At Perficient you'll deliver mission-critical technology and business solutions to Fortune 500 companies and some of the most recognized brands on the planet. And you'll do it with cutting-edge technologies, thanks to our close partnerships with the world's biggest vendors. Our network of offices across North America, as well as locations in India and China, will give you the opportunity to spread your wings, too.

We're proud to be publicly recognized as a "Top Workplace" year after year. This is due, in no small part, to our entrepreneurial attitude and collaborative spirit that sets us apart and keeps our colleagues impassioned, driven, and fulfilled.

Our national Commerce Practice team is comprised of passionate and capable strategists, architects, project managers, business analysts, developers, and infrastructure specialists who s pecialize in the designing and implementing of industry leading eCommerce platforms. We deliver on the promise of a unified commerce experience, through strategic discussion aligned to business needs. We use an agnostic approach with a deep portfolio of options to address all levels of digital maturity. We are experts on the leading Commerce and Order Management platforms including HCL Commerce, Magento, Epi-Insite, Znode, InRiver PIM, IBM Sterling OMS, and KIBO.

Perficient has more than 20 years of experience working with the HCL Commerce (formerly IBM WebSphere) platform, implementing commerce for some of the world's most recognizable brands. Perficient was awarded the title of the singular Preferred HCL Commerce Partner of North America.

Perficient currently has a career opportunity for a Senior Technical Consultant (HCL WebSphere Administrator) in our national Commerce Practice.

Job Overview:

As a Senior Technical Consultant/ HCL WebSphere Administrator you will participate in all aspects of the software development lifecycle which includes estimating, technical design, implementation, documentation, testing, deployment and support of application developed for our clients.

Responsibilities

  • Perform HCL software installation, configuration, deployments, performance tuning, and troubleshooting.
  • Administer the IBM WebSphere Commerce Server and IBM WebSphere Application Server on in the Kubernetes environment.
  • Operational Maintenance using various WCS and WAS tools including but not limited to ACPLOAD, IDRESGEN, STAGEPROP, DATALOAD, etc.
  • Perform Load and Performance Tuning.
  • Installing Fixpacks, migrating to latest versions, installing feature packs, enabling features, configuring ts-app Docker profiles.
  • Provide DevOps support and troubleshooting.

    Qualifications

    • WebSphere Commerce version 9.0 hand on experience.
      - Certification in Kubernetes administration.
      - Experience in using IBM cloud Private.
      - Experience in install/configure Websphere Application server 9.0 environment.
      - Experience with Kafka for Cache invalidations.
      - Experience in managing OS patching.
    • Expertise in HCL WebSphere Commerce Suite (WCS) and Secruity.
    • Working knowledge in hosting Websphere commerce in AWS, Azure and IBM clouds.
    • Production support experience on WCS Framework for v.9 Skills in configuring of Solr Search servers with WCS.
    • Experience in configuring and performing Index building, Index Propagation and Repeaters.
    • Experience in build and deploying WCS in containerized environments.
    • Experience in administrating the IBM WebSphere Commerce Server and IBM WebSphere Application Server on in the Kubernetes environment.
    • Perform Load and Performance Tuning of WAS/WCS - including JDK, JRE, Custom Code (working jointly with Application Teams/Developers).
    • Perform Operational Maintenance using various WCS and WAS tools including but not limited to ACPLOAD, IDRESGEN, STAGEPROP, DATALOAD, etc.
    • Install and configure IBM Commerce Toolkit (Rational Application Developer) in VM environment, connected to DB2 in Server.
    • Install and configure IBM WCS Sales Center, IBM WCS Gift Center, Cache Monitor and other related WCS installableApps.
    • Interface with IBM and other software vendors to clearly articulate problems and obtain solutions.
    • Experience in a Production Support role and performing regular monitoring of incidents, ensuring smooth operations.
    • Experience in the configuration of resources like JDBC providers to communicate with relational databases, such as Oracle.
    • Experience installing Fixpacks, migrating to latest versions, installing feature packs, enabling features, configuring ts-app Docker profiles.
    • Excellent communication skills with the ability to be an effective team member, completing tasks alone and communicating with the team and customer.
    • Handle crisis calls during outages and handle Service Requests and PMR Process at IBM, articulate and follow up on service requests, and escalate/track critical issues.

      Perficient full-time employees receive complete and competitive benefits. We offer a collaborative work environment, competitive compensation, generous work/life opportunities and an outstanding benefits package that includes paid time off plus holidays. In addition, all colleagues are eligible for a number of rewards and recognition programs including billable bonus opportunities. Encouraging a healthy work/life balance and providing our colleagues great benefits are just part of what makes Perficient a great place to work.

      More About Perficient

      Perficient is the leading digital transformation consulting firm serving Global 2000 and enterprise customers throughout North America. With unparalleled information technology, management consulting and creative capabilities, Perficient and its Perficient Digital agency deliver vision, execution and value with outstanding digital experience, business optimization and industry solutions.

      Our work enables clients to improve productivity and competitiveness; grow and strengthen relationships with customers, suppliers and partners; and reduce costs. Perficient's professionals serve clients from a network of offices across North America and offshore locations in India and China. Traded on the Nasdaq Global Select Market, Perficient is a member of the Russell 2000 index and the S&P SmallCap 600 index.

      Perficient is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national, origin, disability status, protected veteran status, or any other characteristic protected by law.

      Disclaimer: The above statements are not intended to be a complete statement of job content, rather to act as a guide to the essential functions performed by the employee assigned to this classification. Management retains the discretion to add or change the duties of the position at any time.

      #LI-KB3

Keywords: Perficient, Inc., Cincinnati , HCL Commerce Administrator, Other , Cincinnati, Ohio

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