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Administrative Specialist

Company: TD Garden
Location: Cincinnati
Posted on: June 12, 2021

Job Description:

Job Title:

Real Estate Specialist

Essential Duties and Responsibilities:

  • Daily receipt of repair calls via email from client for dispatch to Landlords.
  • Communication and Notification to Landlords for repairs to facility.
  • Follow Up with Landlords on acceptance of work and eta for completion.
  • Preparation and delivery of Landlord Enforcement Letters.
  • Escalation to Contracting Officer, Field Maintenance Office, R & A Expense Team, and property manager when applicable.
  • Loading of Landlord/Property Management information into CMMS.
  • Prioritize work to achieve client contractual performance standards.
  • Provide activity tracking and reporting as required by established protocols.
  • Other duties as assigned.

Qualifications:

  • High school diploma required.
  • One to two years of property management experience required or equivalent experience
  • At least 2 years' experience in a Customer Service position required or equivalent experience
  • Strong verbal and written communication skills with excellent telephone etiquette.
  • Professional friendly demeanor.
  • Bilingual (English and Spanish) a plus
  • Negotiations skills a plus
  • Ability to maintain a courteous, professional telephone and written demeanor. Convey confidence in providing and receiving pertinent information.
  • Ability to work under pressure and constantly make correct decisions with limited input.
  • Competence in MS Windows Applications, especially MS Excel.
  • Typing 40 WPM with a 95% or better accuracy.

We offer our employees a competitive salary and comprehensive benefits package and are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer.

Keywords: TD Garden, Cincinnati , Administrative Specialist, Other , Cincinnati, Ohio

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