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Solution Leader - Global Technology & Enterprise Solutions

Company: Archer Daniels Midland Company
Location: Erlanger
Posted on: June 12, 2021

Job Description:

IT Solutions Leader - GTThis is an exempt position.Position Summary:The IT Solution Leader is accountable globally for the enablement of Global Technology and Enterprise Soluitions (GT) business processes through IT solutions. GT & ES includes IT processes such as Strategy to Portfolio, Requirements to Deploy, Request to Fullfill, Defect To Correct, Business and Information Mangement. The Solution Leader is the strategic interface to the business and is aligned within the IT process framework to the Accountable Executive/Global Process Owner (AE/GPO) organization for the purpose of business technology strategy development, solution discovery, solution management, risk management and relationship management. The Solution Leader is a key partner and trusted advisor with the business & process stakeholders and provides consultation, planning & design, and management of supporting existing and new technical solutions. Key skills in this position include extensive knowledge of IT processes and supporting tools, the ability to work with global teams and cultures, collaborate with and influence others, as well as lead teams.Leading a team of functional analysts, the primary responsibilities of the role include: Accountable for overall IT services supporting IT processesServe as the primary connection between IT service delivery and the business & process stakeholders, representing IT and promoting IT services and capabilitiesAccountable for negotiating, reporting, and managing the overall service provided to the AE/GPO. This includes performance against SLA's from both internal and external service providers, cost to serve, and customer satisfaction. Define and action IT strategy for IT processes, enabling technology to support business processes and aligning with the business process vision and future stateDevelop, maintain and communicate solutions roadmap for each application that services the IT processDevelop and implement sound rationale for application portfolio management and manage product introduction and retirement plans, proactively anticipating gaps and overlaps within the application portfolio. Create consensus across other functions as to the timing of solution introduction and retirement.Enforce processes and standardization of IT application use Actively manage needs and expectations and deliver solutions with key process and business stakeholdersProactively share knowledge of technology risks and opportunities to improve efficiency and effectiveness within the IT processes.Create shared vision of the respective solutions and facilitate decision making and arbitration relating to trade-offs both within and between different solution platforms.Collaborate with IT architecture and operations teams to ensure solution compatibility with company standardsDevelop a team of Subject Matter Experts for the process and supporting solutionsOversee the execution of business analysis and high level functional design for projects & enhancementsDrive continuous service improvement through established processesFacilitate prioritization and management of business requests based on business valueCollaborate with Project Management Office on the prioritization of candidate projects across the companyOversee the service transition and deployment of solutions and help to maximize the positive impact on the organizationFacilitate internal and third party service review meetingsOwn the relationship with external application vendorsDrive change and innovation to support IT Global Process Owner visionMinimum Requirements:Bachelor's Degree is required related to Information Systems, Business or other relevant academic discipline Minimum 7 years of experience in a large-scale, enterprise environment. Deep experience in the IT solutions supporting IT and Enterprise processes (ServiceNow, OpenText, DocuSign) Planisware Familiar with IT4IT Reference Architecture, TOGAF Architecture Framework, and ITIL Service FrameworkExperience partnering with the business to support delivery of large-scale enterprise transformation programs Experience operating in a cross-functional governance model that requires direct interface, presentations and/or making recommendations to senior leaders and Executives located inside & outside of Global TechnologyProficient understanding of how technology can solve for identified business problems.Knowledge of how current trends and technology may be used to support IT processes.Must be able to work in a fast-paced, changing environment, and with all levels of the organization.Demonstrated ability to manage multiple, complex projects in a timely manner.Ability to work both in a team environment and independently.Strong analytical, organization, time management and process management skills Demonstrated high level of written, verbal and interpersonal skills to communicate information, ideas, procedures and processes in a logical sequence; at a level appropriate to the audience and resulting in effective working relationships.Exhibits high personal performance standards, the desire and ability to continuously learn and must be results oriented.Proven ability to build long-term relationships with customers and business partners.Ability and willingness to travel as needed to achieve business objectives - likely 20% to other ADM locationsRelocation assistance may be available with this position.This position offers a complete benefit package, including 401K/ESOP, pension, health, life and dental insurance.ADM requires the successful completion of a pre-employment drug screen and a background check.ADM is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability and veteran status.

Keywords: Archer Daniels Midland Company, Cincinnati , Solution Leader - Global Technology & Enterprise Solutions, Other , Erlanger, Ohio

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