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Project Management Lead - AML KYC Operations

Company: Citi
Location: Fort Thomas
Posted on: June 12, 2021

Job Description:

NAM AMLKYC Operations is seeking a Senior Project Manager to partner with the development and execution of its transformation agenda. The selected candidate will join the Transformation function within AMLKYC Operations CAO function and will be responsible for driving activities that enable the organizational goals of process simplification, enhanced controls, and frictionless experiences for both customers and partners interacting with AMLKYC operations. Qualified candidates will have a comprehensive understanding of the scope of operations and compliance, with deep knowledge in technology capabilities to aide with the automation of manual processes. Specifically, demonstrated experience leading process improvement initiatives that leverage automation/BOT solutions. Strong leadership and communication skills required in order to identify and champion opportunities both internally, and across support functions. The role provides a unique opportunity to gain broad exposure across organizations by identifying and leading high impact initiatives and issues on behalf of NAM KYC Operations. Responsibilities: Collaborate with subject matter experts and process owners across AMLKYC Operations and Service Excellence teams to assess process opportunities and failure points Lead activities to assess existing processes, and leverage process improvement frameworks and tools to identify improvement opportunities Work with Sponsors to build business case and benefit assessment, and to determine key success metrics Provide thought leadership on reengineering, process and communication simplification with the goal of continuous improvement and optimization Qualifications: 5 years of experience across multiple disciplines, including Operations, Program Management, Process Reengineering, and Control & Risk Operations Demonstrated expertise in organizational and process redesign, with LEAN and/or Design Thinking experience or certification a plus Strong collaboration skills and ability to partner and influence cross-functionally and at all levels of the organization without direct managerial authority Requires strong understanding of the expectations of the NAM Consumer business in meeting risk and regulatory requirements Excellent written and verbal communications skills Advanced MS Office, particularly PowerPoint and Excel skills Education: Bachelors degree in Business, Operations, Communications or equivalent experience, Masters degree a plus Job Family Group: Project and Program Management Job Family: Project Management Time Type: Full time Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting

Keywords: Citi, Cincinnati , Project Management Lead - AML KYC Operations, Other , Fort Thomas, Ohio

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