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Sales Operations Specialist

Company: TigerConnect
Location: California
Posted on: June 12, 2021

Job Description:

LOCATION: Santa Monica, CA or RemoteTITLE: Sales Operations SpecialistREPORTS TO: Director, Business Operations As a member of the Revenue Operations team, you will directly contribute to streamlining process and optimizing efficiency of the sales organization. You will primarily manage the Business Deal Desk function where you will oversee order form & contract creation process, assist sales team on quote creation, and partner with the Finance and Legal. In addition, you will assist with a variety of Sales Operations functions including territory management, process creation and adherence, & reporting. This role will be able to work with a high degree of autonomy, manage projects/deadlines, and quickly identify errors and discrepancies between contracts and system-of-record data, responding appropriately to solve underlying issues. What You'll Own: Own and support business deal desk ensuring all order forms and contracts are accurate & compliant with TigerConnect standards Act as subject matter expert on process, policy, and pricing-related matters for revenue teams Assist sales & customer success teams on quote creation for complex or non-standard order forms Work collaboratively with SFDC team, Finance, and Legal as the primary sales liaison for deal desk and contract support Drive process improvements and automation enhancements in order to close process Identify and implement sales process improvements Manage and maintain process adherence and Salesforce hygiene Maintain territory assignments across multiple sales teams Represent sales operations on multiple cross-functional projects and initiatives What You've Accomplished: 3-5 years years experience in a Deal Desk, Order Management, Finance or Sales Operations role (ideally in a SaaS environment) Working knowledge of Salesforce, CPQ, Docusign, Netsuite, or similar systems CRM and ERP systems Proficiency with Google Suite and Microsoft Office Demonstrated experience influencing the strategy and goals of the Sales organization What You Bring to the Table: Incredible attention to detail and accuracy Ability to manage multiple priorities in a fast-paced, dynamic environment Strong business judgment with an ability to identify and independently resolve a variety of moderately complex challenges.
Prior demonstration of a strong focus on customer service and a positive internal client experience. Who We Are: TigerConnect is healthcares most widely adopted communication platform uniquely modernizing care collaboration among doctors, nurses, care teams, and patients. TigerConnect is the only solution that combines a consumer-like user experience for both clinical and patient communication with serious security, privacy, and clinical workflow requirements that todays healthcare organizations demand. TigerConnect accelerates productivity, reduces costs, and improves patient outcomes. Trusted by more than 7,000 healthcare organizations, TigerConnect maintains 99.99% verifiable uptime and processes more than 10 million messages each day. We are recognized as a top Cyber Security Company to Know , one of the 5 Sizzling Silicon Beach Startups to Watch by Entrepreneur, Best Places to Work in Healthcare 5 years in a row ( 2015 , 2016 , 2017 , 2018 , and 2019 ) and Built In LAs 2021 Best Places to Work , Best Midsize Companies to Work , Best Paying Companies and Best Perks & Benefits .
We are the largest provider of clinical communication and collaboration solutions in the U.S.
We're making much-needed, major changes in the healthcare industry - allowing nurses and doctors to treat more patients, more quickly Prime office space in the major tech ecosystems of California - Silicon Beach and Silicon Valley - each complete with a loaded fridge and tons of other perks (think rock climbing wall, food trucks, yoga, happy hours & more) A fun environment that embraces a work hard-play hard culture We have team members that love what they do and are willing to go the extra mile to help clients, support the company's rapid growth, and ultimately optimize healthcare workflows This is a full time opportunity with a competitive salary, medical benefits, and 401K matching plan TigerConnect is an Equal Opportunity Employer. *Recruiting firms that submit resumes to TigerConnect without first entering into a written contract with TigerConnect will not be entitled to any compensation on candidates referred by that firm. What is your citizenship / employment eligibility? * Please select Please list the employee's name if you were referred to this position.

U.S. Equal Opportunity Employment Information (Completion is voluntary)

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Keywords: TigerConnect, Cincinnati , Sales Operations Specialist, Other , California, Ohio

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