REMOTE Application Development Manager
Company: FirstGroup America, Inc.
Location: Cincinnati
Posted on: September 16, 2021
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Job Description:
A client in the Cincinnati, OH area is looking for a Remote
Application Development Manager to join their Team. This individual
will be responsible for the managing and coordinating software
product development projects by focusing on technical feasibility,
design optimization, and L2/L3 level production issues and
resolution. This role will be hands-on role supporting the products
on Cloud platforms (AWS & Azure) as well as managing the L2/L3
engineers & developers. The ideal candidate would have a background
in software product development, past experience managing an
offshore App Dev Team, and have solid AWS/Azure cloud background.
The role is considered to be 90% Management and less than 10%
Development and has around 30 individuals reporting up to them.
Oversees, manages, and builds the L2/L3 vendor Application
development & L2/L3 support team.
Build proactive performance monitoring, alerting, error reporting
and deployment automations.
Act as the escalation point for production support to diagnose,
triage and resolve customer issues.
Collaborates with internal and external engineering teams,
architects, and developers throughout FGA network to ensure
alignment.
Lead in cost optimization, capacity planning, tuning systems
stability, provisioning and scaling of the production cloud
infrastructure.
Resolve operational issues (L2 or L3) by analyzing the root causes
or assisting in the process.
Implement best practices to align Cloud provider recommendations
e.g. WAR from AWS.
Partners with vendor to develop short and long-term product
roadmaps to ensure continuous improvement of applications.
Work closely with development teams to capture and document
Application Maintenance and support procedures.
Work with DevOps lead to implement Production Operations best
practices, tool configuration and ALM tools like JIRA and Release
Automation
Oversee and ensure the integrity of production systems on a
day-to-day basis to ensure uninterrupted services
Fix both application and infrastructure production issues and
dynamic content problems logged by Customers and Business
users.
Refer frequently occurring incidents to Developers for Problem
resolution
Experienced supporting solutions built on cloud managed services in
any of the three major public clouds AWS or Azure
In-depth knowledge of the primary AWS services (EC2, Dynamo DB,
Lambda functions, DS, Route53 & S3).
Experience and participation in one or more of the following teams:
DevOps, Production Support, or Software Engineering with real-world
hands-on experience in building and deploying enterprise
solutions
Local to Cincinnati, OH
10+ years of corporate IT application development & support
management experience working with offsite support teams for cloud
applications.
3+ years of large-scale software development or application
engineering with recent coding experience in two or more of the
following languages: Java, JavaScript, Node.js, .NET, Python
Application Development Background managing offshore teams
B.S. degree in Information systems, engineering, computer science,
or equivalent technical field.
Keywords: FirstGroup America, Inc., Cincinnati , REMOTE Application Development Manager, Other , Cincinnati, Ohio
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