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Salesforce Solutions Architect I

Company: First Financial Bank
Location: Cincinnati
Posted on: September 16, 2021

Job Description:

An employer is seeking a fully remote Digital Salesforce Solutions Architect. The responsibilities are as follows: Lead solution design of Salesforce-hosted platforms or solutions interacting with Salesforce and proactively identify design challenges and needs relating to implementation of Salesforce-based platform and interactions with enterprise applications, software, and other systems. Work with Digital Product Managers, Technology, Program Management, and other team members to determine new features and user stories needed in large/complex development projects built on Salesforce-hosted platforms or interacting with Salesforce. Support the creation, documentation, and prioritization of user stories, acceptance criteria, and non-functional requirements to clearly articulate the why (not just the how) that will enable seamless, highly-performant digital products. Serve as Salesforce technical lead for an Agile team and actively participate in all team sessions including planning, grooming, product demonstration, and team retrospectives. Create visuals and other documentation that transform a business case into easy-to-understand workflows and diagrams that clearly communicate how the solution works, impact to existing processes, and how First Financial associates and clients will be affected by new experiences. Work closely with Enterprise Architecture, IT, Application Engineering and Enterprise Security to design and implement Salesforce-based solutions that are scalable and performant, use enterprise system/data integrations and extracts, are designed to be high availability with robust disaster recovery and backup architecture, and incorporate software development lifecycle and deployment methodologies. Identify stakeholders for engagement (including Marketing, Technology, Operations, Commercial, and Consumer teams) and work with Digital Product Managers to communicate planned enhancements and changes, support needed and timing, and training and knowledge transfer of implemented solutions and changes to existing solutions for ongoing support by Digital Product Analysts. Lead engagement for Salesforce-based initiatives with teams responsible for information security, risk, and technology to ensure data integrity and address all regulatory and audit requirements.

Data Loader


Salesforce and its verticals (Pardot, Einstein, Financial Services Cloud

ITIL, SCRUM, Lean, Six Sigma,
4+ years designing and implementing Salesforce solutions with CRM (Customer Relationship Management) platforms

1+ years in leadership/mentor role within Financial Services, Retail, or Travel using Agile Methodology

Excellent Communication skills (will have to present to any level of management within the bank)

Proficient with APEX and APIs

Excellent Multi-Tasking abilities

High Sense of urgency

Strong knowledge of the financial industry

Proficient Microsoft Office Suite experience (especially Excel & Visio)

Keywords: First Financial Bank, Cincinnati , Salesforce Solutions Architect I, Other , Cincinnati, Ohio

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